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User import and synchronization

User synchronization is a method of synchronizing user related data in the MyQ database with data in external sources, such as LDAP servers or CSV files. Importing new users is an optional part of the synchronization process. Within the synchronization setup, you can activate or deactivate the new users import; if you deactivate it, MyQ only updates accounts of users that already are in its database. You can read more about how user synchronization works here.

This topic provides detailed information about the synchronization. It fully describes the methods of import and synchronization available in MyQ and presents two options of running the synchronizations:

User passwords are not synchronized/stored in the MyQ Database in case of LDAP/MS Entra ID synchronizations.

User Properties in MyQ

  • User name: Name of the user account in MyQ. In Active directory and Open LDAP, this property corresponds to the samaccountname user attribute on the LDAP server.

  • Full name: This is the full name of the user. In Active directory and Open LDAP, this property corresponds to the cn user attribute on the LDAP server. Usually, it is the given name and the surname of the user.

  • Alias: In addition to their user name, each user can have a number of aliases. MyQ treats aliases as alternative user names. You can use aliases, for example, if you need to enable one user to send jobs to MyQ from different OS accounts.

  • Card: The number of the user’s identification card. It can be either imported from LDAP or added to MyQ on the user’s properties panel. Also, it can be registered by an administrator on a card reader connected to a USB slot or registered by the user on an embedded terminal.

  • PIN: The MyQ personal identification number is used for access to MyQ Web Interface and MyQ terminals.

  • Personal number: The personal number can be used as the user ID in MyQ. The primary ID is the user name property. If you select the Pair by the personal number property during the user synchronization, the personal number is used instead.

  • Email: The user's primary email address.

  • Notes: You can use this text box to enter additional notes concerning the user.

  • Language: The language used on the user's MyQ Web Interface and their home screen on the embedded terminal.

  • User's storage: You can select a folder or one or more email addresses where MyQ sends the user's scans. Depending on the scanning setup, scans can be sent here, to the user primary email set in the Email property text box, or to other sources defined in MyQ or entered by the scanning users.

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