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Easy Fax settings

With the Easy Fax feature, users can fax their scanned documents in just two steps; all they need to do is tap the Easy Fax button on the home screen of the embedded terminal, and then type the fax number.

By adding multiple Easy Fax action nodes and giving rights to different users or groups, you can create a variety of faxing options for the selected users and groups

To enable the feature on a printing device, you need to enable the Fax module option on its properties panel in MyQ, deactivate and reactivate the device. Go to MyQ, Settings, Configuration Profiles. Select the configuration profile and click Edit (or double-click, or right-click and Edit). The properties panel opens on the right side. In the General tab, mark the Fax module checkbox. Click Save.

On the Parameters tab, you can select from a number of options for each parameter.

All parameters are dependent on the particular printing device type. Therefore, some parameters and/or values might not be available.

Easy Fax Parameters
  • Fax resolution - Resolution of the outgoing fax file. You can select from the following options:

    • Normal

    • Fine

    • Super Fine

    • Ultra Fine

    • Default

  • Duplex - Simplex and Duplex scanning options. You can select from the following options:

    • Single Sided

    • Duplex - binding on top

    • Duplex - binding on side

    • Booklet - binding on left

    • Booklet - binding on right

    • Default

  • Original Image - Determines the way in which the printing device is going to process the scanned page. You can select from the following options:

    • Text + Photo

    • Photo

    • Text

    • Default

  • Size - Size of the scanned input. It determines the size of the scanning area; therefore, it should correspond to the actual size of the scanned paper. You can select from the following options:

    • A3

    • A4

    • A5

    • A6

    • B4

    • B5

    • B6

    • Folio

    • Ledger

    • Letter

    • Legal

    • Statement

    • Oficio II

    • Default

  • Original Orientation - Determines the page's orientation in the outgoing file. The paper's position is relative to the person standing at the printing device. You can select from the following options:

    • Top Edge on Top

    • Top Edge on Left

    • Default

  • Density - Density of the picture in the outgoing file. The higher it is, the darker the resulting picture is. You can select from the following options:

    • Automatic

    • Lowest

    • Lower

    • Low

    • Normal

    • High

    • Higher

    • Highest

    • Default

  • Continuous scan - With the continuous scan option Enabled, scan jobs are not sent until Done is tapped. After clicking Scan, the printing device scans another page. You can select from the following:

    • Disabled

    • Enabled

    • Default

Vendor Compatibility Specifics

Easy Fax compatibility may differ between brands. Please check the relevant terminal documentation for more details.

Fax to a contact from Address Book

To enable the Address Book parameter, the administrator has to set it up as a custom parameter for the Easy Fax action.

Address Book parameters


It is not necessary to enable the Required field, as the Fax destination field is already mandatory in the Easy Fax’s Phone Book where the user will be selecting contacts from their Address Book.


Once done, users can manage their Address Book on the MyQ Web UI and faxes are sent to the contact from the users Address Book.

Accessing and Using Address Book

  1. Log in to MyQ.

  2. In the main menu, select Address Book.

    Address Book in the MyQ menu

Address Book is not available to built-in accounts such as *admin.

  1. Here, you'll see your contact list with available columns: Full name, Email, and Fax number.

Address Book


Managing Contacts
  1. To add a contact, click on Add contact. A pop-up appears where you can enter the contact's Full Name, Email, and Fax Number.

  2. To edit or remove a contact, locate the contact from the list and choose the respective option.

  3. For searches, use the left pane. Options available: All Contacts, Email Contacts, Fax Contacts, and Deleted.

  4. In the Deleted section, you can either Undelete or Permanently Remove a contact.

All email inputs undergo validation checks to ensure they are of a valid email format.

Fax numbers are saved without validation. Make sure your users understand what number formats are supported by Fax devices.


Using Address Book in Easy Fax
  1. Log in to the terminal.

  2. Choose Easy Fax.

  3. In the parameters, select the Address Book option.

  4. Browse and select a contact from your list as the destination.

A user can only access contacts from their own Address Book. Accessing the contacts of another user, even by administrators, is prohibited.

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