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Migration Process

You can start the license migration process in the MyQ web administrator interface.

Go to MyQ, Settings, License. At the top bar, click Upgrade to installation key.

Upgrade license

The Upgrade to installation key wizard starts, guiding you through the upgrade:

  1. If you already have an Installation Key, click Yes and continue to step 4. If not, click No.

    Installation key prompt
  2. The MyQ server will now export the MyQ-licenses.xml file. You need this file to generate the new installation key at the MyQ X Partner Portal. Click Next.

    Export MyQ licenses xml file
  3. The MyQ-licenses.xml file has been downloaded. Go to the MyQ X Partner portal and follow the process to generate a new installation key. Once you generate it, your old license keys cannot be used again.

    Go to partner portal prompt
  4. Back in the MyQ web administrator interface, insert the installation key in the field, and click Next.

    Enter the installation key
  5. MyQ is contacting the License server to get the license information. In case you have no internet connection, click Manual activation to manually activate the license.

  6. Check the overview and if everything is correct, click Activate; otherwise, click Cancel.

    Installation activation overview - activate button
  7. Your license keys were successfully upgraded to an installation key and are now activated.

    Your license was successfully upgraded message

You can see your new licenses overview in the License settings tab.

If the activation fails due to connection issues, or for any other issues with the migration, contact MyQ Support.

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