Operating system
MyQ is designed for processing print jobs from any print environment: Windows, DOS, Linux, AS400, SAP, UNIX, and others.
MyQ can be installed on:
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Windows Server 2012/2012 R2/2016/2019/2022, with all the latest updates; only 64bit OS is supported.
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Windows 8.1/10/11, with all the latest updates; only 64bit OS is supported. Be aware of the connection limit of up to 20 clients.
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Microsoft .NET Framework 4.7.2 or higher is required.
For trouble-free running of the system, it is strongly recommended using a Windows Server operating system.
Installation in virtualized environments is supported.
MyQ should not be installed on a Domain Controller.
Devices
In cooperation with manufacturers and distributors, printing devices of the following brands are certified for supported MyQ Embedded terminals:
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HP and HP Pro
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Kyocera and their OEMs
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Ricoh and their OEMs
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Sharp
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Toshiba
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Xerox
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Lexmark
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Canon
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Epson
MyQ also supports other brands with monitoring using SNMP:
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Brother
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Dell
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Konica Minolta
Specifications
Server/PC
4 GB RAM and 4 CPU cores for a server with a low system load.
8 GB RAM and 8 CPU cores in any of the following cases:
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Print job spooling via Windows spooler or directly to MyQ print queue
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Integrated Firebird database - installed automatically
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Activated Job Parser
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Activated Credit Accounting
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Activated Quota
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Activated Job Archiving
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High number of Office documents printed via email/web/mobile
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Use of MyQ Desktop Client, or
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Use of MyQ Smart Job Manager
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Use of MyQ Smart Print Services
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Watermarks used in queues
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Heavy usage of MyQ API
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170 users per device (up to 100 000 users total)
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Heavy printing
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30% active user sessions at once
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Embedded terminal installed on all devices
3GB disk, plus additional storage for print/scan jobs, logs, history, backups. The recommended size of the disk is at least 100GB.
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A dedicated disk for the MyQ installation is recommended, with at least 100 IOPS
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+10 IOPS should be calculated per user session at the same time
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For systems with a large number of direct queues, it is strongly recommended using SSD.
Recommended no. of users and groups:
Users: up to 100,000 (30,000 - 60,000 per one synchronizing line). Depends on the length and number of fields for synchronization.
Groups: up to 40,000/10 tree levels (group in group in group). Each user can be in up to 50 groups.
Web browser:
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Microsoft Edge 17 or higher (Recommended)
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Google Chrome 72 or higher
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Opera 12 or higher
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Mozilla Firefox 65 or higher
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Safari 12 or higher
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Internet Explorer is no longer supported
MyQ Desktop Client:
If there are more than 100 client computers using MyQ Desktop Client (or MyQ Smart Job Manager and/or MyQ Smart Print Services), the MyQ Print Server requires 2+ CPU cores just for the MyQ Desktop Client operations. The recommended configuration may vary according to the system load.