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MyQ Overview

MyQ System Introduction

Complete solution for printing services

The main objective of the MyQ system is to offer a universal tool providing all services related to print, copy, and scan in one package. The flexibility of the MyQ system allows the customer to only use functions they currently need and expand it easily any time in the future, if required.

Easy installation and management

Integration of all monitoring and printing functions into a single unified system results in an easy and intuitive operation with minimal requirements for installation and system administration.

High compatibility

To fulfill real market requirements, MyQ assures the highest possible level of compatibility in all three of these related topics: IT environment, device equipment, and ID technology.

  • Support for Hyper-V, Citrix or MS Terminal Server environments

  • Support for MS Cluster

  • Printing from Windows, Linux, and MAC OS, plus support of AS400 or SAP

  • More than 3500 supported print/copy devices from more than 24 vendors

  • Over 60 ID card technologies for user identification, and with easy customization it allows you to connect almost every reader available on the market.

MyQ Objectives

Complete monitoring of printing services

Having accurate information about the usage of print services is an implicit condition for monitoring and optimization. MyQ employs a unique combination of several methods of communication with print/copy devices and print spooler monitoring. This combination provides a very sophisticated system of acquiring precise counter statuses and generating transparent reports.

Print environment optimization

After all the data about the current print environment is known, optimization begins. MyQ can indicate which devices are not being used effectively; users printing more than expected as well as the printing costs of every user or department. MyQ can also monitor the service alerts from all the devices and detect the unreliable devices with high demand for service and support. Based on this information, a complete restructuring of the printing environment (including replacing old devices with new, more effective models), or just a simple rearrangement of existing devices can follow.

Security issues and user login

Based on the previous optimization, ineffective local personal printers can be replaced by a central corridor device, shared by several users from different offices. This increases the importance of security issues: an unauthorized person may get access to documents printed by another user on a shared corridor device. MyQ can simply avoid this situation by equipping every shared network device with the MyQ hardware
terminal which enables user login. The print jobs are then stored on the server and printed only if the user is correctly identified by PIN, ID card or ID tag.

MyQ allows connecting almost every identification technology available on the market. From simple PIN identification, followed by chip card and magnetic-strip card readers, to a wide portfolio of contactless readers. Selected print devices can be equipped with special MyQ Embedded terminals, providing many advanced functions and a very comfortable user interface.

Print, copy, and scan accounting

The next step of optimization is reducing the number of printed and copied pages. A very effective way is to monitor the number of pages printed and copied by every user, including monitoring the locally connected personal printers. Even better control is possible by setting quotas for each user and department, or running project accounting for monitoring the print costs of particular projects. Institutions providing commercial
print services to the public will appreciate the possibility of credit accounting when print functions are available only to users with prepaid credit. This method is often used at schools or libraries.

Job management/ Pull Print functionality/ Scan management

The user identification on the print and copy devices provides the ability to not only control or restrict usage, but to also manage print and scan jobs. After a user has logged onto the device, they can search through all their print jobs stored on the server and print, delete, reprint or mark them as “favorite.”

The print jobs are not fixed to one device, but are accessible from all the connected devices, depending on user rights. This means that any job sent to print can be printed on any device in the network, based on where the user logs in (Pull Print functionality). The result saves time for all the employees and increases their work efficiency.

User identification on multifunctional devices can also simplify the network scan process. By simply pressing just one button, the scanned document is sent to the user's email or a shared folder or other destinations. MyQ offers the unique feature of scanning profiles. The administrator may simply define various buttons with different functions, allowing them to significantly simplify the documents workflow, making the work of the end-user more efficient and less time consuming.

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