MyQ X Security Whitepaper

MyQ X Security Features Overview

MyQ X provides a range of features to enhance the security and privacy of end-users and of the company as well. These features start with secure printing at the MFD, customization of the user session, and have a continuous impact even after a document has been printed with the help of watermarks.

Here is a short summary of the MyQ X Security features:

• GDPR compliance

• Secure print

• User sessions with multiple authentication options including two-phase authentication

• Manual and automatic logout from user sessions

• End-to-end data encryption including data at rest encryption (database, jobs, logs)

• Fixed scan destination folders predefined by the MyQ administrator

• Private queues for deleting of print jobs immediately after release

• Privacy mode for anonymizing names of print job

• Restricted access to the setup options of the print server on the MyQ X Web Interface

• Customizable rights for access to different setup options

• Multiple levels of password complexity

• Audit log for changes of settings

• Support for company certificate authority

• Watermarking printed documents

• Job preview

• Controlling scanned documents via OCR and DMS systems

• Job archiving

MyQ X's security approach is founded on the principle that security is not an afterthought but an integral part of the entire print management ecosystem. The platform implements a comprehensive defense strategy that protects data and workflows at every stage of the document lifecycle.

Zero Trust Architecture

Following the "never trust, always verify" methodology, MyQ X assumes that threats can exist both inside and outside of a network. Every connection, user, and device must be authenticated and authorized before accessing print resources, ensuring continuous verification throughout all interactions.

Three-Phase Protection Framework

MyQ X addresses security through three critical phases:

Securing Print Infrastructure

All supporting infrastructure is properly secured before any document is printed, including workstations, mobile devices, servers, networks, and printing devices.

Securing Print Workflows

Proven secure workflows including authenticated print release, job isolation, and comprehensive reporting prevent vulnerabilities that could leave organizations exposed.

Securing Printed Output

Continued protection through watermarking, digital signatures, and comprehensive audit logs that maintain traceability and encourage responsible user behavior.

Privacy by Design

Data protection is embedded into MyQ X's architecture from the ground up. The system minimizes data collection, implements strong encryption, and provides users with control over their personal information to ensure GDPR compliance and privacy protection.

Continuous Security Evolution

MyQ X maintains its security through regular updates, prompt vulnerability remediation, threat intelligence integration, and ongoing third-party security assessments and certifications.

This security-first approach ensures organizations can confidently deploy MyQ X knowing their sensitive information, compliance requirements, and operational continuity are protected by industry-leading security measures.