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  • The terminal requires a printing device equipped with a hard drive.

  • To enable the Sharp OSA with MyQ, both following option kits must be installed on the MFP:

  • MX-AMX2 or BP-AM10 is recommended.

  • AMX3 license has to be activated on the printing device.

  • SNMP has to be active on the printing device.

  • .NET 4.7.2 or newer needs to be installed on the MyQ Print server.

  • The latest firmware needs to be installed on the printing device.

  • The IP or Hostname of the printing device has to be valid.

  • The correct time and date must be set on the printing device to avoid issues with the Scan to Me functionality.

  • MyQ Sharp Embedded terminal 10.1 is supported on MyQ Print server 10.1 and newer.

It is strongly recommended to return the printing device's Web UI settings to their default mode before you proceed with the installation.

Changes to particular settings on the Web UI may cause conflicts with some of the terminal’s functions.

For information about communication protocols and ports, check the MyQ Print Server guide.

Remote installation via Printer Discovery

The easiest way to install the MyQ Sharp Embedded terminal is via remote installation from the MyQ Web administrator interface. This method is very simple and it is preferable, especially when you need to install the terminal on a large number of printing devices, since you can install multiple devices in a batch.

You do this by creating separate printer discoveries and adding a configuration profile to any one of them. At the same time, you can assign the discovered printers to a group and/or queue. Another possibility is to create a remote installation for just one printer and place it in a direct queue.

Before the installation, make sure that the server hostname/IP address in MyQ, Settings, Network is correct. If it’s not, which could happen after a license update or upgrade, the remote setup will fail.

MyQ server hostname error

To remotely install the MyQ Sharp Embedded terminal:

  1. Follow the instructions in the MyQ Print Server guide to create and configure a Printer Discovery.

  2. Then, you should create a configuration profile to attach to your Printer Discovery.

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