User Import and Synchronization

User synchronization is a method of synchronizing user related data in the MyQ database with data in external sources, such as LDAP servers or CSV files. Importing new users is an optional part of the synchronization process. Within the synchronization setup, you can activate or deactivate the new users import; if you deactivate it, MyQ only updates accounts of users that already are in its database.

This topic provides detailed information about the synchronization. It fully describes the methods of import and synchronization available in MyQ and presents two options of running the synchronizations:

• User synchronization from LDAP servers

• User synchronization from Microsoft Entra ID with Microsoft Graph

• User synchronization from CSV files

• User synchronization from Azure AD with SLDAP

• User synchronization from Google Workspace

• Using external authentication servers

• Manual and scheduled synchronization run

User Properties in MyQ

• User name
  Unique user ID used to identify and authenticate the user; typically mapped from LDAP or Entra ID. MyQ compares this attribute with the one identified by the enabled user detection method.

• Full name
  User’s display name, usually first name and surname. In Active directory and Open LDAP, this property corresponds to the cn user attribute on the LDAP server.

• Aliases
  Alternative user names that allow the same user to log in or send jobs from different accounts.

• Cards
  Identification card number used for login at terminals; can be set manually, imported during synchronization, or for user self-registration at the terminal.

• PIN
  The MyQ personal identification number that allows access to MyQ Web Interface and MyQ terminals. An unlimited number of PINs can be added. The PINs can be either Persistent or Temporary. For security reasons we recommend automatically generating PINs.

• Email
  User’s primary email address for communication and scan delivery.

• Alternate email
  Additional email addresses that can be used as scan destinations.

• Phone
  User’s phone number for contact purposes.

• Personal number
  Optional secondary ID that can be used instead of the user name during synchronization.

• Default Language
  Language for the user interface on the web interface and terminals.

• Department
  Optional field to assign the user to a department.

• User’s storage
  Destination for scanned documents (folder, email, or other configured targets).

• Use authentication server
  Enable authentication via an external directory service such as LDAP.

• Authentication server
  Select the external server used for user authentication.

• Synchronization source
  Indicates where the user account is imported from.

• Notes
  Internal notes about the user account.

• Advanced
  View synchronized on-premises domain and username. You can override these values temporarily (overwritten on next sync).

• Custom properties
  Up to three additional attributes that can be used to map any other relevant attributes from your synchronization source.