MyQ uses specific terminology to describe features of the print environment you might not be familiar with, some of the terms you’ll encounter in this guide are:
Accounting - A group of settings that allow administrators to monitor and control user spending on printing and scanning.
AirPrint - A feature in Apple's macOS and iOS operating systems for printing via a wireless LAN (Wi-Fi). AirPrint does not require printer-specific drivers. It is a very convenient feature for Apple users as it allows for seamless printing from any iOS or macOS device.
BYOD - Bring-Your-Own-Device, refers to printing solutions where users can bring their own hardware (laptops, computers, or mobile devices) and easily use it to print in a managed and monitored way.
Client Spooling - When enabled, users' print jobs are not sent to the MyQ server but stay stored at the users' computer. After they authenticate themselves at a printing device and select the jobs to be printed, the jobs are released from the computer directly to the device. This method dramatically decreases traffic to MyQ server and is suitable especially for small offices with a limited network connection to the MyQ server.
Credit - Your administrator may have set up credit for your organizations MyQ account, credit is used when printing and scanning, and can be topped-up in various ways depending on your set up.
Delegated Queue - The delegated printing feature allows users (and groups of users) to choose one or multiple delegates who can print the print jobs for them. After a user (or group of users) sends a job to the Delegated printing queue, all delegates can see these jobs and print them for that user.
Direct Queue - Refers to a queue from which direct printing can be executed.
Direct Spooling - This is the most basic method and works in the same way as common printing, where the job is sent directly to a selected printing device.
Document Processor (MyQ Document Processor) - A separately installed service that connects to MyQ Print Server and adds automated document processing to Easy Scan workflows. Document Processor can convert scanned documents into searchable or editable formats, remove blank pages, and separate multi-page scans using fixed page intervals or barcode and QR code pages.
Document Queue - In MyQ Scan Review, a document queue defines a review workflow for scanned documents. Each queue is configured with specific reviewers, destinations, protection levels, and transfer note details. Documents submitted to a queue must be reviewed and approved before they are delivered to their destination. This differs from a Print Queue, which manages print jobs rather than scanned documents awaiting review.
Embedded Terminal - The interface installed on the panel of your printing devices. Fundamentally, this is the screen you interact with when carrying out printing operations on the machine itself (as opposed to via the Web interface, or our mobile app).
Events - Printer issues which are reported by MyQ, these include events such as paper jams or low toner levels.
Fallback Printing - Serves as an important backup tool in case of a server outage. Fallback printing means that when a job cannot be spooled to MyQ, the job is spooled to a specified network printer. This can be a printer that has to be specified by an IP address or a hostname, a preset printer, or a printer from a printer list.
Hold Print - The print job is not released immediately; it is stored instead, and printed only after the owner of the job authenticates on the printing device, preventing unattended documents from being left around the office.
IPP / IPPS - Internet Printing Protocol (IPP) and its secure variant (IPPS) are open standards for submitting and managing print jobs over a network. IPP does not require device-specific print drivers. MyQ X supports IPP and IPPS as print submission methods, including authenticated job submission and IPP pass-through mode.
IPP Pass-Through Mode - A MyQ queue mode introduced in 10.3 in which the queue presents the capabilities of its target printer to users printing through IPP or IPPS. This allows users to access advanced printer features - such as stapling, punching, and paper tray selection - directly from the standard print dialog, without installing a device-specific driver.
Jobs - In printing terminology, jobs simply refer to documents that are pending to print.
Managed Print Services (MPS) - The consolidation and management of an organization's copier and printer needs under a unified program, with equipment and service provided by an outside supplier.
Microsoft Azure - Often referred to simply as Azure, this is a cloud computing platform run by Microsoft. It offers access, management, and the development of applications and services through global data centers.
Mobile Client - This is the name of our mobile app, which allows you to print and manage your MyQ account from your mobile phone.
Mopria - A set of standards that allow printing from mobile devices to printers from numerous manufacturers. It is a global standard for printing from mobile devices and is maintained by the Mopria Alliance, a non-profit membership organization of leading global technology companies, including Canon, HP, Samsung, Xerox, and others. The goal of the Mopria Alliance is to develop a standard interface that allows users to connect to any printer, regardless of its manufacturer.
MyQ Desktop Client (MDC) - Installed on the MyQ users Windows workstations, it provides additional MyQ features to users, such as user identification, communication between the users and the server, accounting, secure printing, alternative printing methods, and monitoring of local printing devices.
MyQ Mobile Print Agent (MPA) - A lightweight client that publishes your mobile-enabled print queues to users on any network required.
MyQ Web User Interface - The online portal you can use to manage your MyQ account, you can use it to identify devices you can print from, manage print jobs, control your connected storages, generate reports, and check the state of your credit or quotas.
Print Drivers - A piece of software on a computer that converts the data to be printed to a format that a printer can understand.
Print Support Application (PSA) - A Windows component that provides printer-specific capabilities in a driverless IPP printing environment. PSAs allow printers to expose advanced features through the Windows print dialog without requiring traditional print drivers.
Price List - A definition of the cost of different printing options, attached to a printer’s configuration profile.
Projects - Your administrator may have set up projects for your organization, when printing or scanning, you can select the appropriate project to charge the cost to. Projects may be used to, for example, account all of the printing done while working for individual clients.
Pull Print Queue - With this method, you can send a print job to be held on the MyQ server for as long as you need and select from several printing devices where it can be printed. To print the job, you just need to authenticate yourself on the printing device terminal. After the authentication, the job is either immediately printed or displayed on the terminal touch panel, where you can manage it.
Queues - Before printing a document, it must be assigned to a queue, which queue a document is assigned to will alter the printing workflow, for example, some queues might only print black and white documents, or require you to confirm your identity on the embedded terminal before documents will print.
Quota - Your administrator may have set up quotas for your organizations MyQ account, quotas define how much you, or a group of users you are in, can print and scan during a defined period.
Release Station - A browser-based kiosk application introduced in MyQ X 10.3 that provides secure print job release on printers that do not have an embedded terminal. Release Stations run in browser kiosk mode (for example, Microsoft Edge kiosk mode on Windows). Users sign in with a PIN, ID card, or account credentials, select a printer, and release their queued jobs. Each printer assigned to one or more Release Stations consumes an Embedded Lite license.
Reviewer - In MyQ Scan Review, a reviewer is a designated MyQ user who is authorized to inspect, approve, or reject documents submitted to a document queue. Reviewers can search document contents, view metadata, and record their decisions in the audit log.
Scan Operator - In MyQ Scan Review, a scan operator is a MyQ user who submits documents for review using the Easy Scan terminal action. The scanned documents are placed into a document queue and must be approved by a reviewer before delivery.
Scan Review (MyQ Scan Review) - A separately installed MyQ service that connects to MyQ Print Server and supports trustworthy digitization workflows. Scan Review enables organizations to capture paper documents, have scanned images reviewed and approved by designated reviewers, and maintain an auditable record of the scanning process. It is intended for organizations that must comply with regulatory requirements for trustworthy digitization, including Germany's TR-RESISCAN guidelines.
Server Spooling - A print server acts as a centralized hub that receives print requests and sends them to the appropriate printer. Large organizations, as well as medium and small ones, can benefit from the level of control and flexibility a print server offers.
Tandem Queue - The Tandem queue is a special queue which works similarly to the Direct queue; jobs sent to this queue are automatically printed without any authentication. One of the differences is that multiple printers can be assigned to this queue. When a print job is sent to this queue, MyQ checks the counters and availability of the assigned devices and sends the job on the device with the lowest counters, if it's currently available. If the device is currently busy or unavailable, the print jobs are sent to the next device with the lowest counters etc.
Terminal actions - Processes that can be initiated on the embedded terminal, these are normally set up by your administrator, and can include functions such as Easy print, or scanning directly to a pre-defined storage.
Windows Protected Print (WPP) - A Windows print mode introduced by Microsoft that removes support for legacy third-party print drivers and standard TCP/IP ports, replacing them with a driverless, IPP-based print architecture. In Windows Protected Print mode, printers must support IPP Everywhere or expose capabilities through a Print Support Application.
Windows Ready Print - Microsoft’s driverless printing model, designed for Mopria-certified printers and based on standards such as the Internet Printing Protocol (IPP). It does not require third-party print drivers and is the only printing model available when Windows Protected Print mode is enabled.
Zero Trust Networks - A network set up in such a way that no one is trusted by default from inside or outside the network, and verification is required from everyone trying to gain access to resources on the network. This added layer of security has been shown to prevent data breaches.