Skip to main content
Skip table of contents

Installation

Requirements

  • Device must support BSI and be on the Supported Devices list.

  • BSI must be enabled on the device.

  • MyQ Brother Embedded terminal 10.2 is supported by MyQ Print server 10.2+, the latest version is recommended.

Remote Installation via Printer Discovery

The easiest way to install the MyQ Brother Embedded terminal is via remote installation from the MyQ Web administrator interface. This method is simple and is preferable, if you need to install the terminal on a large number of printing devices you can install multiple devices in a batch.

You do this by creating separate printer discoveries and adding a configuration profile to any one of them. Additionally, you can assign the discovered printers to a group and/or queue.

Before installation, make sure that the server hostname/IP address in MyQ > Settings > Network is correct. If it’s not, often due to a license update or upgrade, remote setup will fail.

image-20251006-111619.png

To remotely install the MyQ Brother Embedded Terminal:

  1. Follow the instructions in the MyQ Print Server guide to create and configure a Printer Discovery.

  2. Next, create a configuration profile to attach to your Printer Discovery.

  3. The Brother section is displayed if the Brother terminal package is installed on the MyQ server.

Vendor-Specific Options: Brother

After you install the terminal package on the Print Server, the following vendor-specific option is available in Configuration Profiles:

  • Enable Remote Configuration - Configures the device automatically when remote configuration is completed. When disabled, the device is activated and the configuration of the device web UI must be completed manually via the steps in Configure Device Manually. The default value is Enabled.

image-20251024-142152.png

Applying changes on the terminal that were made in the Brother section requires a force remote configuration of the device.

Changing login methods

If you want to change login methods after the installation, you need to edit the configuration profile and reactivate your printer(s).

Currently the only supported login methods for Brother terminals are PIN or Username and password/PIN.

When Login Portal is enabled the device features can’t be accessed without the user logging in first.

image-20251006-111745.png

After clicking OK, the user can select one of the available login methods.

image-20251006-111751.png

After selecting PIN, successful login results in opening of the Home Screen. Unsuccessful login results in a message informing the user with a back arrow to return to the initial login by PIN screen.

image-20251006-111800.png

After selecting Password, successful login results in opening of the Home Screen. Unsuccessful login results in a message informing the user with a back arrow to return to the initial login by PIN screen.

image-20251006-111820.png

Logout is initiated automatically or by clicking the username on the upper part of the screen and then clicking Yes.

image-20251006-111827.png

Update and Uninstallation

Updating the terminal

The terminal package can be updated in the MyQ web administrator interface.

After an upgrade of the package, it is necessary to manually change the packageID of the terminal in the Login, Logout and Menu1 settings in the device web UI for each device.

Uninstalling the terminal

You can remotely uninstall the embedded terminal from the MyQ web administrator interface. However, to perform the uninstallation, printer credentials must be defined either in the printer properties in MyQ or within the Configuration Profile used during remote installation. Uninstallation without valid credentials is not possible.

To remotely uninstall, go to MyQ > Printers and double-click on the printer. The properties panel opens on the right-hand side of the screen. In the General tab, under Configuration, change the Configuration Profile to No Terminal. Click Save and re-activate the printer.

After chaning the Terminal type to No Terminal the settings in the device web UI are disabled. To delete the configuration of the device and force a factory reset or these manual steps are required:

  1. Go to the printer’s web UI by accessing http://*IP address of the printer*/.

  2. Select Open Secure Login.

  3. Provide the device administrator password, and click Login.

  4. Go to Administrator > Solutions > Solutions Application Entry > Login.

    1. Delete Application ID.

    2. Delete URL.

  5. Go to Administrator > Solutions > Solutions Application Entry > Logout.

    1. Delete Application ID.

    2. Delete URL.

  6. Go to Administrator > Solutions > Solutions Application Entry > Menu1.

    1. Delete Application ID.

    2. Delete URL.

  7. Go to Administrator > Solutions.

    1. Set Solutions to Off.

  8. Go to Network > Security > CA Certificate.

    1. Delete the CA certificate (use ca-myq.crt from the folder C:\ProgramData\MyQ\Cert).

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.