Setting up Scan to Me
The setup of the Scan to Me feature consists of the following consecutive steps:
Enable and set up scanning on the MyQ server.
Configuration on the printing device.
Set the destinations for the MyQ users on the MyQ server.
Enable and set up scanning on the MyQ server
Enable scanning on the Scanning & OCR settings tab, under General.
You can also set the Maximum email size (in MB), and modify the Subject and Message of the email with the scanned document. As the Sender of the document, you can select either the email of the logged user or the default sender email set on the Network settings tab, under Outgoing SMTP server.

Configuration on the printing device
Timestamp matching is used in order to ensure correct scan delivery. Therefore, Scan to Me is dependent on the correctly set time.
To set the time on an older model’s legacy interface:
Log on the printing device's Web User Interface as an administrator (http://*IP Address of the device*).
On the menu on the left side of the Web UI screen, click System Settings, and then click Default Settings on the sub-menu.
Set the correct date, time, time zone and daylight saving options for the device. Uncheck the Synchronize with Internet Time Server option, if time is being synchronized incorrectly.
Submit the changes by clicking the Submit(U) button and Submit(C) button, and then update the Default Settings by clicking the Update(R) button.
Click Application Settings on the menu to the left, and then click Network Scanner Settings on the sub-menu.
Click Administration Settings, and enable the Date & Time option. Uncheck all the other options.
Submit the changes by clicking the Submit(U) button, and update the Administration Settings by clicking the Update(R) button.
Configuration on the modern device web user interface
Log on the printing device's Web User Interface as an administrator (http://*IP Address of the device*).
Click System Settings on the top menu, and then click Common Settings on the tab.
Click Device Control, and then click Clock Adjust on the submenu to the left.
Set the correct date, time, time zone and daylight saving options for the device. Uncheck the Synchronize with Internet Time Server option, if time is being synchronized incorrectly.
Submit the changes by clicking the Submit(U) button and Submit(C) button, and then click the Update(R) button.
Click System Settings on the top menu, and then click Image Send Settings.
Click Scan Settings on the tab, and then click File Name Settings on the sub-menu to the left.
Enable the Date & Time option, and select the YYYYMMDD_hhmmss pattern from the drop-down. Uncheck all the other options.
Submit the changes by clicking the Submit(U) button, and update the File Name Settings by clicking the Update(R) button.
Set the destinations for the MyQ users on the MyQ server
On the properties panel of each individual MyQ user, you can set the destinations for the three options of the feature:
Sending scans to the user's primary email.
Sending scans to other predefined emails.
Storing scans to the user's scan folder.
To provide a user with these options, set the appropriate fields on the their properties panel according to the following table:
Option | Parameter | Value |
---|---|---|
Sending scans to the user's primary email | User's primary email address | |
Sending scans to other predefined emails | User’s scan storage | Any number of email addresses separated by commas (,) |
Storing scans to the user's scan folder | User’s scan storage | Folder where the document |
You can set the parameters when adding, importing or synchronizing the user and later change them in their account settings. For more information, see the MyQ Basic Installation Guide.