Support
Support
Breadcrumbs

Supported Products

MyQ may decide now or in the future to discontinue the maintenance, support, or sale of a given product, module, feature, or API.

Read more about MyQ’s End-of-Life policy: Product & Support End-of-Life Policy.

Currently Supported RTM Versions

Servers

Version

EOL Date

LTS

Compatible Server Version

10.2

N

Y

-

Central Server

Version

EOL Date

LTS

Compatible Server Version

10.2

N

Y

-

OCR Server

Version

EOL Date

LTS

Compatible Server Version

3.1

N

N

8.2+

Clients

MyQ X Mobile Client

Version

EOL Date

LTS

Compatible Server Version

10.1

N

N

10.1+

MyQ Desktop Client

Version

EOL Date

LTS

Compatible Server Version

10.2

N

Y

10.2+

Mobile Print Agent

Version

EOL Date

LTS

Compatible Server Version

1.3

N

N

8.2+

Embedded Terminals

Canon

Product

Version

EOL Date

Compatible Server Version

Canon Embedded

10.1

N

10.1+

Epson

Product

Version

EOL Date

Compatible Server Version

Epson Embedded

10.2

N

10.2 patch 8+

HP

Product

Version

EOL Date

Compatible Server Version

HP Embedded

10.2

N

10.2 patch 8+

Kyocera

Product

Version

EOL Date

Compatible Server Version

Kyocera Embedded

10.2

N

10.2+

Kyocera Embedded

8.2

N

8.2+

Lexmark

Product

Version

EOL Date

Compatible Server Version

Lexmark Embedded

10.1

N

10.1+

Ricoh

Product

Version

EOL Date

Compatible Server Version

Ricoh Embedded

10.1

N

10.1+

Sharp

Product

Version

EOL Date

Compatible Server Version

Sharp Embedded

10.1

N

10.1+

Sharp Luna Embedded

10.1

N

10.1+

Toshiba

Product

Version

EOL Date

Compatible Server Version

Toshiba Embedded

8.2

N

8.2+

Xerox

Product

Version

EOL Date

Compatible Server Version

Xerox Embedded

10.2

N

10.2+

Fujifilm

Product

Version

EOL Date

Compatible Server Version

Fujifilm Embedded

10.2

N

10.2 patch 10+

KATUN

Product

Version

EOL Date

Compatible Server Version

KATUN Embedded

10.2

N

10.2 patch 10+