Skip to main content
Skip table of contents

Installation

Requirements

The proper function of the MyQ Lexmark embedded terminal requires:

  • .NET 4.7.2 or newer, or .netcore 2.1 needs to be installed on the MyQ Print server.

  • The administrator's password has to be set on the printing device.

  • The IP or Hostname of the printing device has to be valid.

  • The correct time and date must be set on the printing device to avoid issues with the Scan to Me functionality.

  • MyQ Lexmark Embedded terminal 10.1 is supported on MyQ Print server 10.1 and newer.

While it is possible to install and use other applications (such as Cloud Connector) on your device alongside MyQ, MyQ must be installed first to prevent issues during remote installation.

The easiest way to install the MyQ Lexmark Embedded terminal is via remote installation from the MyQ Web administrator interface. This method is very simple and it is preferable, especially when you need to install the terminal on a large number of printing devices, since you can install multiple devices in a batch.

You do this by creating separate printer discoveries and adding a configuration profile to any one of them. At the same time, you can assign the discovered printers to a group and/or queue. Another possibility is to create a remote installation for just one printer and place it in a direct queue.

Before the installation, make sure that the server hostname/IP address in MyQ, Settings, Network is correct. If it’s not, which could happen after a license update or upgrade, the remote setup will fail.

MyQ server hostname error

Remote installation via Printer Discovery

  1. Follow the instructions in the MyQ Print Server guide to create and configure a Printer Discovery.

  2. Then, create a configuration profile to attach to your Printer Discovery.

  3. The Lexmark section is displayed when the Lexmark terminal package is installed on the MyQ server. Applying the changes in the Lexmark section on the terminal require a force remote configuration of the device.

    • It is possible to change the Terminal screen displayed after login. The available options are Top menu and My Jobs.

      Lexmark section in the configuration profile
    • If the Top menu option is set, the Top menu is displayed after login.

    • If the My Jobs option is set, My Jobs is open immediately after login if at least 1 job is available in the Ready tab in My Jobs. If there are no jobs in My Jobs, the Top menu is displayed.

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.