Processing Documents in Office Formats

On the Jobs settings tab, under Office file formats, select a method of processing the Office format files. You can select from:

• Convert to PDF - MyQ opens the document in the Office application, converts the job to PDF and sends it directly to the printing device. The printing device must support direct print of the PDF format. The corresponding office package (in 64bit) must be installed on the MyQ account.

• Via a Windows printer - MyQ opens the document in the MS Office application and prints it using a selected windows printer (print driver). To select the printer, choose the printer that you want to use on the setting drop-down. You also have to change the printer security settings to allow MyQ to print from that print driver. In Windows, under Devices and Printers, right-click the printer. In the printer’s properties, open the Security tab and allow print and managing printers to the account that the MyQ services are running under.

Enable Office Document Processing

1. Install the corresponding Office package or packages on the MyQ server.

2. Open each application that will be used for conversion (Word, Excel, PowerPoint, LibreOffice, etc.), and click through any welcome screens and dialog boxes that might appear during the initial application startup.

3. Enter any necessary license information and complete any activation steps, if required.

4. Open MyQ Easy Config and go to Settings. Under Windows Services Account, ensure that Local System account is selected, and click Save. MyQ services are then automatically restarted.