OEM Migration

Since 10.1 Patch 2 it is possible to restore KNM and aQrate databases in the MyQ installation, which allows to migrate all data from a KNM or aQrate installation into the MyQ installation. Other directions of migration are not possible.

Prerequisites

• Backup of a database from the current OEM installation, minimum version 8.2

• Installer of the MyQ Central Server (for multi-site installation, the installer of the MyQ Central Server)

• New MyQ license(s) of your choice to be activated in MyQ once the migration is complete

Contact MyQ Support for more information specific to the migration process of your installation.

Recommended Steps

Before you begin, we recommend you read our Upgrading MyQ Guide.

General

• Use a backup created right before migration to achieve no data loss

• Once the migration process is complete, check the setting of the new MyQ installation – some settings that differ from the MyQ defaults are kept intact; see more information below in the Migration section

Multi-site installations

• Start with the Central Server migration and after the migration, insert the new MyQ license you had prepared prior to the migration

• Keep in mind that once the Central Server is migrated, the license recalculations on connected Site servers may end unsuccessfully; this conflict should be resolved by migrating the Site servers as soon as possible

Migrate to MyQ

Migration can be performed with the use of the standard Database Restore option in the Easy Config.

Migration

Detailed feature specifications can be found in Print Server. It behaves the same on Central Server except that the only settings which are relevant for Central Server are:

• Email templates, fewer than on Print Server;

• SMTP sender email;