Monitor Printer Provisioning

Running MyQ Desktop Client occasionally updates its configuration which is stored on the Print Server. When a user signs in the client, the installation/update of their available printers is initiated.

1. Desktop Client checks what queues are available to the user.

2. It downloads a list of queues together with the print drivers and configurations.

3. Printer provisioning is started.

When and how are drivers installed?

When the MyQ Desktop Client is running, it is connected to the MyQ Print Server and updates its configuration from time to time. When you make any changes to the configuration profile, including print driver changes, the Desktop Client reacts and updates the printers as soon as possible.

Whether the print queue will be deployed on a particular computer depends on the following:

• Is the computer IP address within the range defined in the Desktop Client’s configuration profile? Or does the computer hostname match the configuration profile settings? Is printer provisioning for this MDC profile enabled?

• Does the user signed in the MyQ Desktop Client have rights to use this queue? Check this in on the Print Server in Queues – queue’s settings – Rights tab.

Are printers removed?

Yes, if you make changes on the Print Server and remove print queues, they will be removed from the computers where they had been installed. Similarly, printers are removed when the user changes location and connects to another site server, and then new printers for this location are provisioned.

Disable Printer Provisioning

On any selected Desktop Client configuration profile, Printer Provisioning can be disabled. When disabled, printers and drivers on clients using this profile will not be updated. Already provisioned printers are preserved.

This option can be configured in the MyQ Web Interface in Settings, MyQ Desktop Client, by selecting the relevant configuration profile and enabling/disabling Printer Provisioning.