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Supported & End-of-Life Products

MyQ may decide now or in the future to discontinue the maintenance, support, or sale of a given product, module, feature, or API.

Read more about MyQ’s End-of-Life policy: Product & Support End-of-Life Policy.

On this page, you will find the list of currently supported products, End-of-Life announcements, and products phased out due to reaching the product lifecycle as per our End-of-Life policy.


Currently Supported RTM Versions

Servers

Print Server

Version

EOL Date

LTS

Compatible Server Version

10.2

N

Y

-

8.2

2025-04-01

Y

-

Central Server

Version

EOL Date

LTS

Compatible Server Version

10.2

N

Y

-

8.2

2025-04-01

Y

-

OCR Server

Version

EOL Date

LTS

Compatible Server Version

3.1

N

N

8.2+

Clients

MyQ X Mobile Client

Version

EOL Date

LTS

Compatible Server Version

10.1

N

N

10.1+

MyQ Desktop Client

Version

EOL Date

LTS

Compatible Server Version

10.2

N

Y

10.2+

10.0

2025-01-01

N

8.2+

8.2

2025-04-01

Y

8.2+

Mobile Print Agent

Version

EOL Date

LTS

Compatible Server Version

1.3

N

N

8.2+

Embedded Terminals

Canon

Product

Version

EOL Date

Compatible Server Version

Canon Embedded

10.1

N

10.1+

Canon Embedded

8.2

2025-02-06

8.2+

Epson

Product

Version

EOL Date

Compatible Server Version

Epson Embedded

10.1

N

10.1+

Epson Embedded

8.2

2025-02-06

8.2+

HP

Product

Version

EOL Date

Compatible Server Version

HP Embedded

10.1

N

10.1+

HP Embedded

8.2

2025-02-06

8.2+

Kyocera

Product

Version

EOL Date

Compatible Server Version

Kyocera Embedded

10.1

N

10.1+

Kyocera Embedded

8.2

N

8.2+

Kyocera Embedded Lite

8.1

N

8.2+

Lexmark

Product

Version

EOL Date

Compatible Server Version

Lexmark Embedded

10.1

N

10.1+

Lexmark Embedded

8.1

2024-12-30

8.2+

Ricoh

Product

Version

EOL Date

Compatible Server Version

Ricoh Embedded

10.1

N

10.1+

Ricoh Embedded

8.2

N

8.2+

Sharp

Product

Version

EOL Date

Compatible Server Version

Sharp Embedded

10.1

N

10.1+

Sharp Embedded

8.1

2024-11-06

8.2+

Sharp Luna Embedded

10.1

N

10.1+

Sharp Luna Embedded

8.1

2024-12-30

8.2+

Toshiba

Product

Version

EOL Date

Compatible Server Version

Toshiba Embedded

8.2

N

8.2+

Xerox

Product

Version

EOL Date

Compatible Server Version

Xerox Embedded

7.6

N

8.2-10.1

End-of-Life Products

Date of Announcement (YYYY-MM-DD)

EOL Announcement

Product

Version

Affected Date

Upgrade Path

Last Compatible LTS Server

2024-10-01

End of Software Maintenance

MyQ Desktop Client

10.0

2025-01-01

10.2

8.2

2024-10-01

End of Software Maintenance

MyQ Desktop Client

8.2

2025-04-01

10.2

8.2

2024-10-01

End of Software Maintenance

Print Server

8.2

2025-04-01

10.2

-

2024-10-01

End of Software Maintenance

Central Server

8.2

2025-04-01

10.2

-

2024-09-30

End of Software Maintenance

Sharp Luna Embedded

8.1

2024-12-30

10.1

8.2

2024-09-30

End of Software Maintenance

Lexmark Embedded

8.1

2024-12-30

10.1

8.2

2024-08-06

End of Software Maintenance

Canon Embedded

8.2

2025-02-06

10.1

8.2

2024-08-06

End of Software Maintenance

Epson Embedded

8.2

2025-02-06

10.1

8.2

2024-08-06

End of Software Maintenance

HP Embedded

8.2

2025-02-06

10.1

8.2

2024-08-06

End of Software Maintenance

Sharp Embedded

8.1

2025-02-06

10.1

8.2

2024-08-06

End of Software Maintenance

Toshiba Embedded

8.1

2025-02-06

8.2

8.2

2024-06-17

End of Software Maintenance

MyQ Central Server

10.1

2024-09-17

10.2

-

2024-06-17

End of Software Maintenance

MyQ Print Server

10.1

2024-09-17

10.2

-

2024-03-24

End of Software Maintenance

MyQ Mobile Print Lite

 -

2024-05-31

MyQ X Mobile Client

8.2

2024-03-24

End of Software Maintenance

MyQ Mobile Printing

 -

2024-05-31

MyQ X Mobile Client

8.2

2023-10-02

End of Software Maintenance

HP Pro Embedded

7.5

2023-12-31

N/A

8.2

2023-07-17

End of Software Maintenance

Ricoh Embedded

7.5

2023-09-16

8.2

8.2

2023-03-02

End of Software Maintenance

MyQ Print Server

10.0

2023-05-31

10.1

-

2023-03-02

End of Software Maintenance

MyQ Central Server

10.0

2023-05-31

10.1

-

2023-03-01

End of Software Maintenance

HW Recharge terminal

8.2

2023-05-31

3rd party REST API compatible HW

8.2

2023-02-01

End of Software Maintenance

Ricoh SDK/J Embedded

6.0

2023-04-30

N/A

8.2

2023-02-01

End of Software Maintenance

OKI Embedded

7.4

2023-04-30

N/A

8.2

2022-11-29

End of Software Maintenance

Xerox Embedded

7.5

2022-12-31

7.6

8.2

2022-09-12

End of Software Maintenance

Kyocera Embedded

8.1

2022-12-12

8.2

8.2

2022-06-03

End of Software Maintenance

Epson Embedded

8.1

2022-03-09

8.2

8.2

2022-02-18

End of Software Maintenance

Kyocera Embedded

7.5

2022-05-18

8.1

8.2

2021-06-22

End of Software Maintenance

Sharp Embedded

7.5

2021-12-31

8.1

8.2

2021-01-07

End of Software Maintenance

Smart Print Services (SPS)

8.1, 8.2

2021-09-30

Desktop Client 8.2

8.2

2021-01-07

End of Software Maintenance

Smart Job Manager (SJM)

8.1, 8.2

2021-09-30

Desktop Client 8.2

8.2

2021-01-07

End of Software Maintenance

Toshiba Embedded

8.1

2021-09-30

8.2

8.2

2021-01-06

End of Software Maintenance

MyQ Print Server

8.1

2021-08-31

8.2

-

2021-01-05

End of Software Maintenance

MyQ Central Server

8.1

2021-07-31

8.2

-

2021-01-04

End of Software Maintenance

MyQ Print Server

7.x, 8.0

2021-06-30

8.2

-

2021-01-04

End of Software Maintenance

MyQ Central Server

7.x, 8.0

2021-06-30

8.2

-

2021-01-04

End of Software Maintenance

HP Embedded

8.1

2021-06-30

8.2

8.2

2021-01-04

End of Software Maintenance

Smart Print Services (SPS)

7.x, 8.0

2021-06-30

Desktop Client 8.2

8.0

2021-01-04

End of Software Maintenance

Smart Job Manager (SJM)

7.x, 8.0

2021-06-30

Desktop Client 8.2

8.0

2021-01-01

End of Software Maintenance

Samsung Embedded

5.x

2021-03-31

N/A

8.2

2020-07-21

End of Sales

Terminal Pro w/ display

 -

2021-12-31

N/A

8.2

Embedded Terminals older than 7.5 have all reached End of Software Maintenance.

End-of-Life Announcements

Any End-of-Life (EOL) announcements will be published above at least 60 days in advance and 180 days for LTS versions.

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