Supported & End-of-Life Products
MyQ may decide now or in the future to discontinue the maintenance, support, or sale of a given product, module, feature, or API.
Read more about MyQ’s End-of-Life policy: Product & Support End-of-Life Policy.
On this page, you will find the list of currently supported products, End-of-Life announcements, and products phased out due to reaching the product lifecycle as per our End-of-Life policy.
Currently Supported RTM Versions
Servers | ||||
Product | Version | EOL Date | LTS | Compatible Server Version |
Print Server | 10.1 | N | N | - |
Central Server | 10.1 | N | N | - |
Print Server | 8.2 | N | Y | - |
Central Server | 8.2 | N | Y | - |
OCR Server | 3.1 | N | N | 8.2, 10.0, 10.1 |
Clients | ||||
Product | Version | EOL Date | LTS | Compatible Server Version |
MyQ X Mobile Client | 10.1 | N | N | 8.2, 10.0, 10.1 |
MyQ Desktop Client | 10.0 | N | N | 8.2, 10.0, 10.1 |
MyQ Desktop Client | 8.2 | N | Y | 8.2 |
Mobile Print Agent | 1.3 | N | N | 8.2, 10.0, 10.1 |
Embedded Terminals | ||||
Product | Version | EOL Date | LTS | Compatible Server Version |
Sharp Embedded | 10.1 | N | N | 10.1 |
Kyocera Embedded | 10.1 | N | N | 10.1 |
Canon Embedded | 10.1 | N | N | 10.1 |
HP Embedded | 10.1 | N | N | 10.1 |
Epson Embedded | 10.1 | N | N | 10.1 |
Ricoh Embedded | 8.2 | N | Y | 8.2, 10.0, 10.1 |
Kyocera Embedded | 8.2 | N | Y | 8.2, 10.0, 10.1 |
Epson Embedded | 8.2 | N | Y | 8.2, 10.0, 10.1 |
Canon Embedded | 8.2 | N | Y | 8.2, 10.0, 10.1 |
Toshiba Embedded | 8.2 | N | Y | 8.2, 10.0, 10.1 |
HP Embedded | 8.2 | N | Y | 8.2, 10.0, 10.1 |
Sharp Luna Embedded | 8.1 | N | N | 8.2, 10.0, 10.1 |
Lexmark Embedded | 8.1 | N | N | 8.2, 10.0, 10.1 |
Sharp Embedded | 8.1 | N | N | 8.2, 10.0, 10.1 |
Kyocera Embedded Lite | 8.1 | N | N | 8.2, 10.0, 10.1 |
Xerox Embedded | 7.6 | N | Y | 8.2, 10.0, 10.1 |
End-of-Life Products
Date of Announcement (YYYY/MM/DD) | EOL Announcement | Product | Version | Affected Date | Upgrade Path | Last Compatible LTS Server |
2024-03-24 | End of Software Maintenance | MyQ Mobile Print Lite | - | 2024-05-31 | MyQ X Mobile Client | 8.2 |
2024-03-24 | End of Software Maintenance | MyQ Mobile Printing | - | 2024-05-31 | MyQ X Mobile Client | 8.2 |
2023-10-02 | End of Software Maintenance | HP Pro Embedded | 7.5 | 2023-12-31 | N/A | 8.2 |
2023-07-17 | End of Software Maintenance | Ricoh Embedded | 7.5 | 2023-09-16 | 8.2 | 8.2 |
2023-03-02 | End of Software Maintenance | MyQ Print Server | 10.0 | 2023-05-31 | 10.1 | - |
2023-03-02 | End of Software Maintenance | MyQ Central Server | 10.0 | 2023-05-31 | 10.1 | - |
2023-03-01 | End of Software Maintenance | HW Recharge terminal | 8.2 | 2023-05-31 | 3rd party REST API compatible HW | 8.2 |
2023-02-01 | End of Software Maintenance | Ricoh SDK/J Embedded | 6.0 | 2023-04-30 | N/A | 8.2 |
2023-02-01 | End of Software Maintenance | OKI Embedded | 7.4 | 2023-04-30 | N/A | 8.2 |
2022-11-29 | End of Software Maintenance | Xerox Embedded | 7.5 | 2022-12-31 | 7.6 | 8.2 |
2022-09-12 | End of Software Maintenance | Kyocera Embedded | 8.1 | 2022-12-12 | 8.2 | 8.2 |
2022-06-03 | End of Software Maintenance | Epson Embedded | 8.1 | 2022-03-09 | 8.2 | 8.2 |
2022-02-18 | End of Software Maintenance | Kyocera Embedded | 7.5 | 2022-05-18 | 8.1 | 8.2 |
2021-06-22 | End of Software Maintenance | Sharp Embedded | 7.5 | 2021-12-31 | 8.1 | 8.2 |
2021-01-07 | End of Software Maintenance | Smart Print Services (SPS) | 8.1, 8.2 | 2021-09-30 | Desktop Client 8.2 | 8.2 |
2021-01-07 | End of Software Maintenance | Smart Job Manager (SJM) | 8.1, 8.2 | 2021-09-30 | Desktop Client 8.2 | 8.2 |
2021-01-07 | End of Software Maintenance | Toshiba Embedded | 8.1 | 2021-09-30 | 8.2 | 8.2 |
2021-01-06 | End of Software Maintenance | MyQ Print Server | 8.1 | 2021-08-31 | 8.2 | - |
2021-01-05 | End of Software Maintenance | MyQ Central Server | 8.1 | 2021-07-31 | 8.2 | - |
2021-01-04 | End of Software Maintenance | MyQ Print Server | 7.x, 8.0 | 2021-06-30 | 8.2 | - |
2021-01-04 | End of Software Maintenance | MyQ Central Server | 7.x, 8.0 | 2021-06-30 | 8.2 | - |
2021-01-04 | End of Software Maintenance | HP Embedded | 8.1 | 2021-06-30 | 8.2 | 8.2 |
2021-01-04 | End of Software Maintenance | Smart Print Services (SPS) | 7.x, 8.0 | 2021-06-30 | Desktop Client 8.2 | 8.0 |
2021-01-04 | End of Software Maintenance | Smart Job Manager (SJM) | 7.x, 8.0 | 2021-06-30 | Desktop Client 8.2 | 8.0 |
2021-01-01 | End of Software Maintenance | Samsung Embedded | 5.x | 2021-03-31 | N/A | 8.2 |
2020-07-21 | End of Sales | Terminal Pro w/ display | - | 2021-12-31 | N/A | 8.2 |
Embedded Terminals older than 7.5 have all reached End of Software Maintenance.
End-of-Life Announcements
Any End-of-Life (EOL) announcements will be published above at least 60 days in advance and 180 days for LTS versions.