Update and Uninstallation

Updating the terminal

Updating the terminal is done on the MyQ web administrator interface. MyQ Server 8.2 patch 6 or higher is required.

Check Terminal packages in the MyQ Print Server guide for further details.

Uninstalling the terminal

MyQ embedded terminals can be uninstalled on the MyQ Web Administrator interface or by forcing a factory reset on the printing device. In the first case, even if the terminal is uninstalled, all of the device settings can be preserved for future use, whereas after a device reset, all the settings are lost and the device returns to its default factory state.

To remotely uninstall an embedded terminal from the MyQ Web administrator interface, follow the steps below. Before the uninstallation, make sure that the Toshiba installation package is uploaded on the server and the Toshiba service is running.

Go to MyQ, Settings, Configuration Profiles. Choose the profile and click Edit (or double-click, or right click and Edit). The properties panel opens on the right side. In the Terminal tab, change the Terminal type to None. Click Save.

For information about resetting the printer to the factory default state, please see the printing device's manual or ask your Toshiba provider.

Disable settings on the printing device's panel

After uninstallation of the application the device still has configuration which has to be disabled manually

You need to start the printing device in SERVICE MODE (for information about how to access the SERVICE MODE, please see the printing device's manual or ask your Toshiba provider)

1. Open the 08 SETTING MODE, and then tap Classic near the upper-right corner of the screen to switch to the classic screen layout with a numeric touchpad, where you can write the codes. For information about accessing the 08 SETTING MODE, please see the printing device's manual or ask your Toshiba provider.

2. On the device's numeric touchpad, type 3640, and then press the Start button. The screen changes to SYSTEM MODE.

3. Change the value displayed at the upper-left corner of the screen to 0 (type 0), and then tap OK. The screen returns to TEST MODE.

4. On the device's numeric touchpad, type 9132, and then press the Start button. The screen changes to SYSTEM MODE.

5. Change the value displayed at the upper-left corner of the screen to 6 (type 6), and then tap OK. The screen returns to TEST MODE.

6. Restart the printing device.

7. Reset the printing device to its factory default state. For information about resetting the printer to the factory default state, please see the printing device's manual or ask your Toshiba provider.