Update and Uninstallation

Updating the terminal

Updating the terminal is done on the MyQ web administrator interface. MyQ Server 8.2 patch 6 or higher, and Ricoh 8.2+ are required.

Check Terminal packages in the MyQ Print Server guide for further details.

If you are upgrading from version 7.5 to version 8.2 and you have previously configured PJL header parameters on your 7.5 installation, remove the PJL configuration before upgrading to 8.2. If not removed, your 8.2 installation will not work correctly.

For older MyQ Server or terminal packages versions, Delete the installed terminal package, and +Add the latest one.

Uninstalling the terminal

MyQ embedded terminals can be uninstalled on the MyQ Web Administrator interface or by forcing a factory reset on the printing device. In the first case, even if the terminal is uninstalled, all of the device settings can be preserved for future use, whereas after a device reset, all the settings are lost and the device returns to its default factory state.

To remotely uninstall an embedded terminal from the MyQ Web administrator interface, follow the steps below. Before the uninstallation, make sure that the Ricoh installation package is uploaded on the server and the Ricoh service is running.

Go to MyQ, Settings, Configuration Profiles. Choose the profile and click Edit (or double-click, or right click and Edit). The properties panel opens on the right side. In the Terminal tab, change the Terminal type to None. Click Save.