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On the Database tab, you can check the main and log database's status and perform backup and recovery, and encryption. You can also see information about the current version of the database, available updates, and also a warning in case there is a need for an upgrade.

MyQ Easy Config Database tab

Backing up MyQ data

To back up your MyQ data:

  1. Open the Database tab.

  2. In the Main Database section, click Backup.

  3. Provide and confirm a password to protect the backup. If skipped, the backup will be created unprotected.

    Backup password prompt
  4. A new backup file is created, called database_*.zip. The file contains the MyQ database and additional files with data used by the MyQ system, such as reports, certificates, or the config.ini file.

Restoring MyQ Data

To restore your MyQ data:

  1. Open the Database tab.

  2. In the Main Database section , click Restore…. Select the database _*.zip file and click Open. If the backup is password protected, there is a prompt to provide the password. The database is restored and, if needed, upgraded as well.

Open database file selection window
Restore Data process window

Encrypting the main database

For better security, you can encrypt the main database using a certificate. MyQ does not provide these certificates. You should install and use your own. The certificate used for the encryption needs to have the “Encrypting File System” Enhanced Key Usage (EKU) and it must be located in one of the following computer certificate stores:

  • Personal

  • Trusted Publishers

  • Third-Party Root Certification Authorities

  • Other people

Once installed, it will be visible in the Certificate drop-down.

Database tab, Encrypt button

During the encryption, other services will not be available. A busy indicator will let you follow the encryption/decryption process:

Encryption process window

After the encryption, the Encrypt button will change to Decrypt so you can reverse the action.

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