Skip to main content
Skip table of contents

System Management Settings

On the System Management settings tab, you can change the settings of the MyQ history, reset MyQ components to apply settings previously made on other tabs, and also delete data from the MyQ database.

System Management settings tab

Disk space checker

The disk space checker protects the system against failure caused by insufficient disk space. You can set two levels of alert:

  • Warning level: If the disk space reaches this level, the administrator gets an alert email message.

  • Critical level: If the disk space reaches this level, the administrator gets an alert email message and the MyQ services are automatically stopped to prevent corruption of the MyQ databases.

History

In the History section, you can change the periods after which data stored on the MyQ server is deleted. You can set time periods for the following data:

  • Delete jobs older than: Jobs remain on the MyQ server for the period set here. Older jobs (except for Favorite jobs) are deleted and cannot be printed. Favorite jobs stay on the server until they are manually deleted by the user or by the MyQ administrator.

  • Delete favorite jobs older than: By default, favorite jobs are never deleted. Enabling this option means favorite jobs will be automatically deleted the set number of days since they were last received or reprinted.

  • Delete local scans older than: Local scans (the scans stored on the MyQ server) remain on the MyQ server for the period set here. Older local scans are deleted and cannot be downloaded.

  • Delete history older than: This setting determines the time period for storing data of user sessions, alerts on printing devices, the device counter history, and closed alerts. Older data are deleted from the MyQ database and cannot be used in MyQ reports.

  • Delete archived reports older than: Reports are archived for the period set here. Older reports are deleted.

  • Delete Audit log older than: The audit log stores information about change in MyQ settings for the period (in days) set here. Anything older is deleted.

To change the values, enter new values to the particular text box, and then click Save.

system management history settings


Advanced

In the Advanced section, you can reset MyQ components to apply settings previously made on other tabs, delete all users without a session, and permanently remove inactive users, printers, groups and user data from the MyQ database.

Applying changes

Some changes of the MyQ server require a reset of some of the server's components. When you save these changes, the system proposes to automatically perform the reset. If you decide to skip this action, you need to reset the components later.

Via the Apply settings button, you can reset the components at any time. After you click the button, click a component that you want to reset and the settings will be applied without further notice.

Apply settings options

Data deletion

The delete/remove buttons perform the following actions. These actions cannot be undone. It is recommended you backup your data before performing any of them.

  • Delete users: Deletes all users without user sessions.

  • Delete projects: Removes projects that were never used.

  • Deleted inactive users and groups: Permanently removes all inactive users and all groups with no active users from the MyQ database.

  • Deleted printers : Removes all printers which are deleted and have never been activated from the MyQ database.

  • User data: User Sessions, Jobs, Groups, Users, Vouchers: Removes all user related data from the MyQ database.

Data Deletion

 

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.