MyQ X Mobile Client
With the rise of remote work and the need for mobility and flexibility, mobile printing has become a crucial requirement for businesses that aim to enable their employees to print documents from their mobile devices. However, implementing mobile printing securely and effectively can be a daunting task.
This is where MyQ X Mobile Client steps in, offering a mobile application add-on to the MyQ X Print Server that provides users with a comprehensive mobile print and management tool on-the-go.
In this article, we will delve into the MyQ X Mobile Client's key features, and present how it can assist organizations in supporting their users' mobile printing securely and effectively while enhancing their overall productivity.
Benefits of MyQ X Mobile Client
MyQ X Mobile Client provides several benefits to businesses and organizations.
Enhanced Mobility
MyQ X Mobile Client allows users to print and manage print jobs from their mobile devices, providing greater flexibility and convenience.
Users can print from anywhere at any time and manage print jobs on the go, ensuring they have complete control over their printing requirements.
Increased Security
MyQ X Mobile Client provides a range of security features to ensure that mobile printing is secure.
These include secure login, secure pull printing, and the ability to print from zero-trust networks, ensuring that confidential documents remain confidential.
Improved Efficiency
MyQ X Mobile Client allows users to manage print jobs from their mobile devices, reducing the need for them to use desktop computers or visit print rooms.
This saves time and improves efficiency, allowing employees to focus on more important tasks.
Cost-Effective
MyQ X Mobile Client empowers users to efficiently manage their print jobs by enabling them to assign print jobs to specific projects, facilitating effective cost management.
Additionally, users can recharge their credit using a MyQ X voucher code.
Moreover, print policies and rules configured within the MyQ X server are applied to the mobile client, ensuring that users stay within their budget.
MyQ X Mobile Client Compatibility
The following mobile devices are supported:
Smartphone/Mobile (iOS and Android)
iPad
Tablet (Android)
Chromebook (*that supports Android apps)
MyQ X Mobile Client is available for free via the respective iOS and Android app stores.
Features
MyQ X Mobile Client offers the following features.
Mobile Printing (BYOD)
MyQ X Mobile Client allows users to print securely from their personal smart devices, including Google Chromebooks, without requiring any additional drivers.
Users can print from their mobile devices to the MyQ X server via the organization’s Wi-Fi network or remotely from anywhere via an internet connection (when using the proxy functionality).
Getting connected to the server is a quick and easy process; users can simply scan the QR code via the MyQ X web User Interface (UI) or the multi-function printer (MFP) UI. The mobile client provides a driverless printing experience, making it easy and seamless for users to print from their personal (BYOD) devices.
Scan QR code to connect MyQ X Mobile Client to the MyQ X server.
Job list containing print jobs that are ready to be released.
Print Job Management
MyQ X Mobile Client provides users with the ability to manage their print jobs from their smart devices via the intuitive app UI.
From the app UI, MyQ X Mobile Client displays the user’s list of print jobs including those that were printed via other sources such as their desktop computer.
The mobile client also provides users with an easy way to reprint previously printed jobs via the job history tab, or alternatively, users can favorite frequently printed documents and access them via the favorite tab.
Cost Management and Accounting
MyQ X Mobile Client is in sync with the MyQ X print server and therefore all policies, quotas, and credits in place for users will also apply when the users print a document via the mobile app.
If MyQ X’s project accounting is implemented, the user will also have the option to select a relevant project where a document cost can be allocated.
MyQ X Mobile Client provides an effective way for organizations to manage and recover printing costs even in BYOD printing environments.
Assign a print job to a project.
Secure Pull Printing for Non-Embedded and Legacy Printers
MyQ X allows organizations to generate QR codes for each connected printer and each QR code is unique to the respective printer. These QR codes can then be printed and attached to the printer. The user can then scan the QR code on the printer and securely release their print job while they are at the devices. This allows users to enjoy the convenience of Pull Printing even on legacy printing devices.
Sign in with Microsoft authentication for secure printing from zero-trust networks.
Print from Zero Trust Networks
For customers of Microsoft 365, MyQ X Mobile Client provides support to enable secure printing from zero-trust networks.
By leveraging Azure AD as an identity manager, users can print securely from any internet connection.
MyQ X Mobile Client supports authentication via Azure AD to enable easy and secure operation.
Print Preview
Before print release, users can preview the content of their print jobs using the Preview feature in MyQ X Mobile Client.
This feature ensures users print the right job the first time and helps save the environment, cost, and waste.
Print preview from the MyQ X Mobile Client UI.
User profile overview.
Profile Management
From the profile menu within MyQ X Mobile Client, the user can get a clear overview of their profile and account status. Users can change their account password and generate a PIN for easy access at the MyQ X Embedded MFP. The accounting overview provides information on the user’s credit balance and quota status. Users can also recharge their credit via a MyQ X voucher code.
Secure Authentication at MFPs
MyQ X Mobile Client enables users to authenticate themselves and unlock MyQ X Embedded MFPs by simply scanning the QR code displayed on the MFP's control panel. This feature ensures secure and hassle-free access to MFPs, enhancing productivity and saving time.
Unlocking a MyQ X Embedded MFP by scanning the QR code.
Secure login to MyQ X Mobile Client
MyQ X Mobile Client offers multiple secure login options for users to access their accounts seamlessly. Users can log in using their username and password or a PIN. Additionally, if their mobile device supports biometrics like fingerprint and facial recognition, they can use this feature to log in securely. The biometric login process is automated, eliminating the need for users to manually enter their login credentials every time they use MyQ X Mobile Client.
Reporting an issue via MyQ X Mobile Client.
Report an Issue
MyQ X Mobile Client enables users to report any printer or print-related issues directly from their mobile devices. In case of any problem with the printer, users can open the mobile client app, select the report an issue functionality, and fill in the information.
Users can choose from a drop-down selection of common issues, provide a brief description of the problem, scan the QR code on the printer to retrieve its information, and optionally attach a photo.
The reported issue will be forwarded to the designated service representative responsible for that specific device.
With this feature, users can quickly report any issues and get them resolved promptly, minimizing downtime, and increasing productivity.
Use Cases per Industry
MyQ X Mobile Client is suitable for a range of industries, including healthcare, education, finance, legal, and manufacturing, providing a flexible and secure printing solution for any organization.
Healthcare Industry
In the healthcare industry, Doctors and nurses can leverage MyQ X Mobile Client to easily print important documents such as prescriptions, medical records, and lab results directly from their mobile devices.
The mobile client ensures that confidential information remains secure when printed from mobile devices.
With secure login features and the ability to print from zero-trust networks, patient information remains confidential, and the risk of data breaches is minimized. Additionally, cost management features allow healthcare organizations to allocate costs accurately and efficiently.
Education Industry
In the education industry, teachers and students need the ability to print from their personal devices, but this can create security risks.
With MyQ X Mobile Client, educational institutions can implement secure printing policies that restrict access to sensitive information and ensure that only authorized users can access print jobs. Additionally, the cost management and accounting features allow educational institutions to monitor printing costs and allocate them to specific departments, helping to reduce unnecessary printing.
Financial Industry
In the financial industry, secure printing is critical to maintaining confidentiality and preventing data breaches.
MyQ X Mobile Client provides secure Pull Printing features that allow users to securely release their print jobs from either MyQ X Embedded MFPs or non-embedded and legacy printers, reducing the risk of sensitive information being printed and left unattended.
Additionally, cost management features allow financial institutions to allocate costs to specific departments, reducing printing costs and increasing efficiency.
Legal Industry
In the legal industry, client confidentiality is of the utmost importance.
MyQ X Mobile Client provides secure printing features that help ensure that confidential client information is printed and managed securely.
With the ability to print from zero-trust networks and secure login features, legal professionals can be confident that sensitive information remains confidential. Additionally, cost management features allow legal firms to monitor printing costs accurately and allocate them to specific cases.
Manufacturing Industry
In manufacturing, employees often need to print documents from the shop floor.
MyQ X Mobile Client provides a comprehensive mobile printing solution that allows employees to print securely from their mobile devices without additional drivers. With the ability to manage print jobs from their mobile devices and the cost management and accounting features, manufacturing companies can monitor printing costs accurately and increase productivity.
Conclusion
MyQ X Mobile Client is a comprehensive mobile print and print job management tool that provides businesses and organizations with the ability to implement mobile printing securely and effectively.
With its range of features and benefits, MyQ X Mobile Client is an essential tool for any business or organization looking to enhance mobility, increase security, improve efficiency, and reduce costs.
By providing users with the ability to print and manage print jobs from their mobile devices, MyQ X Mobile Client ensures that employees can work on the go without compromising security or efficiency.