Upgrading to Patch 24 or later – Job Roaming Authentication Change

In Print Server 10.2 Patch 24 and later, Job Roaming uses site-to-site authentication for improved security.

This change is not backward compatible. In a mixed-version environment, Job Roaming becomes one-directional: jobs can be released from updated sites to older sites, but not in the opposite direction. In practice, this means users may be unable to release jobs across some sites during the upgrade.

During Upgrade

If all sites are upgraded within a single maintenance window, disruption is limited to the upgrade period and Job Roaming resumes normally once all sites are aligned. No additional configuration is required.

If the upgrade is performed in phases, partial service disruption should be expected. Jobs submitted on older sites cannot be released on updated sites, and messages such as "Invalid site credentials" or "Missing site credentials" may appear in the log.

Temporary Workaround

To maintain full Job Roaming functionality during a phased rollout, configure each upgraded site to accept requests from older sites. Add the following to the config.ini file and restart.

[JobRoaming]
legacySecuritySupport=true  

This setting temporarily disables the site-to-site authentication check and should only be used during the upgrade period.

After Upgrade

Once all sites are updated, remove the setting (or set it to false) and restart the service. This restores the intended security model with enforced authentication between sites.