Skip to main content
Skip table of contents

Update and Uninstallation

Updating the terminal

Updating the terminal is done on the MyQ web administrator interface.

Check Terminal packages in the MyQ Print Server guide for further details.

Uninstalling the terminal

MyQ embedded terminals can be uninstalled on the MyQ Web Administrator interface or by forcing a factory reset on the printing device. In the first case, even if the terminal is uninstalled, all of the device settings can be preserved for future use, whereas after a device reset, all the settings are lost, and the device returns to its default factory state.

To remotely uninstall an embedded terminal from the MyQ Web administrator interface, follow the steps below. Before the uninstallation, make sure that the KATUN installation package is uploaded on the server and the KATUN service is running.

To Uninstall a Terminal Remotely

  1. Go to MyQ > Printers.

  2. Select the printer you want to uninstall and go to Actions > Set Configuration Profile…

  3. Select No terminal and click OK. Confirm the change of the configuration profile and the uninstallation should start automatically.

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.