System Requirements

You can upgrade from previous versions of MyQ Smart Job Manager and MyQ Desktop Client.

Server Requirements

The maximum recommended number of concurrent Desktop Clients connected to one MyQ server is estimated to 10,000.

MyQ Print Server 10.2 (Patch 3+)
MyQ Central Server 10.2.

Client Requirements

OS
Apple macOS 13 (Ventura) and later.
Memory
2GB minimal requirement, client consumes 256 MB dependent on the print job load.
Hard Disk
250 MB for installation, with additional requirements in cases where jobs are spooled.

Certificate Management

Before you install Desktop Client, you should install a trusted certificate on the client computer. This will establish a secure connection to the MyQ Server.

It may only be necessary to generate certificates when using Strict security mode, follow the instructions below or use your own preferred method for certificate generation.

To achieve that, export a CA certificate on the MyQ Server.

Export a CA Certificate on the Server

Log in to the MyQ Web Interface as an administrator and go to MyQ, Settings, Network.
In the General section, ensure that the value in This server hostname matches the hostname of the computer running MyQ.
In the Certificates section, click Export CA Certificate.
Save the exported certificate to the client computer where Desktop Client will be installed.

If you're using an IP address or a hostname alias to access the server, make sure those values are included in the Server Alternative Names field under the Certificates section.

Install the Certificate on macOS

Go to KeyChain Access, locate the certificate .crt file and drag it to the System keychain.
If prompted, type the administrator name and password.
Under Trust, in When using this certificate select Always Trust.
Close the window and enter the password again.

You are now ready to move on to the Desktop Client installation, described in Install and Configure.

Troubleshooting

The logs can either be accessed via the action menu or can be found in the following locations:

~/Library/Application Support/MyQ/Desktop Client/logs

/Library/Application Support/MyQ/Desktop Client/logs