Resetting credit on the Users main tab

To open the Users main tab on the MyQ Web Interface, go to MyQ, Users.

To reset credit to a specific user:

1. Select the users, click Actions, hover over Credit, and then click Reset credit (or select the users, right click one of them, hover over Credit, and then click Reset credit on the shortcut menu.) The Reset credit dialog box opens.

   

2. In the dialog box, Enter amount of the new credit, and then click Reset credit. The credit is reset to the specified amount.

   

To reset credit to a group of users:

1. On the panel on the left side of the Users main tab, right-click the group, and then click Reset credit on the shortcut menu. The Reset credit dialog box appears.

   

2. In the dialog box, Enter amount of the new credit, and click Reset credit. The credit is reset to the specified amount.

The administrator can also release blocked credit for a user by selecting the user, clicking Actions, hovering over Credit, and then clicking Release blocked credit (or by right-clicking the user, hovering over Credit, and selecting Release blocked credit).