Skip to main content
Skip table of contents


With the Quota feature activated, users cannot print, copy or scan after they reach or exceed their quota limit. They can view their current quotas on their session on the embedded terminal.

The users can click on the quotas displayed on the terminal, and a pop-up window opens with detailed information about all the quotas assigned to them.

terminal screen with quota displayed

quota details on terminal screen

Please note there are certain limitations when viewing quotas:

  • Devices with older web browsers may not render the full quota information in the Top menu header.

  • Some devices may not support scrolling in the quota pop-up window.

The embedded terminal's behavior depends on the quota settings in MyQ. When setting up Quota in the MyQ Web administrator interface, you can disable one or more operations after the quota is reached or exceeded.

For more information, check Quota in the MyQ Print Server guide.

Action taken when a user reaches a quota with immediate application

The copy action stops, although few more pages can be printed or copied, depending on the speed of the printing device. The user can stay on the panel, but cannot use the panel copy action anymore.

The first scan job is always finished. The user can stay on the panel, but cannot use the scan panel action anymore.

Print jobs with additional information from the job parser

Print jobs received with the job parser activated include additional information, such as number of pages, color, and price.

Jobs exceeding the quota cannot be printed. Users cannot use the Print all action as long as the overall size of all of the print jobs is larger than what is allowed by the quota.

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.