The operating system and other software require their own additional system resources. The system requirements described below are only for MyQ solution.
MyQ Print Server - Standalone mode
MyQ Print Server HW requirements up to 600 devices
33GB - 350 GB
380GB - 1TB
1,4TB - 2TB
*It is recommended to use +1 physical core if Credit/Quota is used.
(calculated with AMD Ryzen Threadripper 1920X 3,5GHz)
Valid for a typical use case:
Print job spooling via Windows spooler or directly to MyQ print queue
Integrated Firebird database - installed automatically
Activated Job Parser
Activated Job Archiving
High number of Office documents printed via email/web/mobile
Use of MyQ Desktop Client or
Use of MyQ Smart Job Manager
Use of MyQ Smart Print Services
Watermarks used in queues
Heavy usage of MyQ API
170 users per device (up to 100 000 users total)
30% active user sessions at once
Embedded terminal installed on all devices
Install Windows updates out of working hours.
Always monitor the server performance during peak usage hours and adjust the settings accordingly.
Changing the power plan of Windows Server in Control Panel – Hardware – Power Options from Balanced (the default setting) to High performance is recommended to utilize the maximum performance. This may help speed up database operations.
The MyQ Print Server installation files are approximately 700MB.
The annual printing volume for 1 printer is approximately 10,000 jobs; it is possible to multiply this value for the particular number of printers.
MyQ data folder (jobs, main database, and log database increasing):
Counted for jobs with 2,9MB size.
By default, jobs are deleted every 7 days.
The Job archiving feature needs additional free space in data storage due to used configuration.
A dedicated disk for MyQ Data storage (jobs, main database and log database) is recommended.
During upgrades of the MyQ Print Server system, the actual size of the MyQ installation on the server (including MyQ database) may temporarily grow up to four times.
The size of the MyQ database depends on the size and complexity of your printing environment (number of users, printing devices, sent jobs etc.).
minimum 100 IOPS required.
RAID data storage supported.
for systems with a large number of direct queues, it is strongly recommended using SSD.
MyQ Desktop Client
If there are 100 - 1000 or more client computers using MyQ Desktop Client (or MyQ Smart Job Manager and/or MyQ Smart Print Services), the MyQ Print Server requires 2+ physical cores just for the MyQ Desktop Client operations. The recommended configuration may vary according to the system load.
Recommended no. of users and groups
Users: up to 100,000 (30,000 - 60,000 per one synchronizing line). Depends on the length and number of fields for synchronization.
Groups: up to 40,000/10 tree levels (group in group in group). Each user can be in up to 50 groups.
Windows Server 2012/2012 R2/2016/2019/2022, with all the latest updates; only 64bit OS supported.
Windows 8.1/10/11**, with all the latest updates; only 64bit OS supported. Be aware of the connection limit of up to 20 clients (Windows EULA).
**For the trouble-free running of the machine, it is strongly recommended using a Windows Server
Additional software required
Microsoft .NET Framework (any version recommended by Microsoft)
For Windows Server 2022, it is necessary to install Server Core App Compatibility Feature on Demand (FOD) ( https://docs.microsoft.com/en-us/windows-server/get-started/server-core-app-compatibility-feature-on-demand )
It can be installed from PowerShell as a Windows Update using this command: "
Add-WindowsCapability -Online -Name ServerCore.AppCompatibility~~~~0.0.1.0" and then restart.
Microsoft .NET Core 6.0 is installed automatically at the beginning of the MyQ installation. If the installation fails, the installer cannot proceed, and the installation is terminated. In such cases, .NET Core 6.0 has to be manually installed prior to the MyQ installation.
Microsoft .NET Framework is not automatically installed and needs to be installed prior to running the MyQ installation.
Microsoft Edge 91 or higher (Recommended)
Google Chrome 91 or higher
Mozilla Firefox 91 or higher
Apple Safari 15 or higher
Opera 82 or higher
Internet Explorer and MS Edge Legacy are no longer supported
WebSocket notifications only work with valid certificates in some browsers. Some MyQ features may have limited functionality without them, and it's recommended to have them valid and installed on all client devices.
DigiCert Global Root CA certificate (required for Installation Key license activation) → https://www.digicert.com/kb/digicert-root-certificates.htm#roots.
It should be included by default in the latest updated Windows versions.
Supported Public Key Infrastructure for asymmetric cryptography.
Main Communication Ports
For a complete list of the communication ports check the MyQ Print Server guide.
To make sure that the MyQ system runs smoothly, you need to set an exception for MyQ in your antivirus setup.
MyQ should not be installed on a Domain Controller.
MyQ installation in Private cloud
MyQ can also be installed in Private Cloud. For requirements and further details, see Installation in Private Cloud, in the MyQ Print Server guide.