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MyQ uses specific terminology to describe features of the print environment you might not be familiar with, some of the terms you’ll encounter in this guide are:

  • Server Spooling - A print server acts as a centralized hub that receives print requests and sends them to the appropriate printer. Large organizations, as well as medium and small ones, can benefit from the level of control and flexibility a print server offers.

  • Direct Spooling - This is the most basic method and works in the same way as common printing, where the job is sent directly to a selected printing device.

  • Client Spooling - When enabled, users' print jobs are not sent to the MyQ server but stay stored at the users' computer. After they authenticate themselves at a printing device and select the jobs to be printed, the jobs are released from the computer directly to the device. This method dramatically decreases traffic to MyQ server and is suitable especially for small offices with limited network connection to the MyQ server.

  • Direct Queue - Refers to a queue from which direct printing can be executed.

  • Pull Print Queue - With this method, you can send a print job to be held on the MyQ server for as long as you need and select from several printing devices where it can be printed. To print the job, you just need to authenticate yourself on the printing device terminal. After the authentication, the job is either immediately printed or displayed on the terminal touch panel, where you can manage it.

  • Tandem Queue - The Tandem queue is a special queue which works similarly to the Direct queue; jobs sent to this queue are automatically printed without any authentication. One of the differences is that multiple printers can be assigned to this queue. When a print job is sent to this queue, MyQ checks the counters and availability of the assigned devices and sends the job on the device with the lowest counters, if it's currently available. If the device is currently busy or unavailable, the print jobs are sent to the next device with the lowest counters etc.

  • Delegated Queue - The delegated printing feature allows users (and groups of users) to choose one or multiple delegates who can print the print jobs for them. After a user (or group of users) sends a job to the Delegated printing queue, all delegates can see these jobs and print them for that user.

  • Print Drivers - A piece of software on a computer that converts the data to be printed to a format that a printer can understand.

  • Fallback Printing - Serves as an important backup tool in case of a server outage. Fallback printing means that when a job cannot be spooled to MyQ, the job is spooled to a specified network printer. This can be a printer that has to be specified by an IP address or a hostname, a preset printer, or a printer from a printer list.

  • Hold Print - The print job is not released immediately; it is stored instead, and printed only after the owner of the job authenticates on the printing device, preventing unattended documents from being left around the office.

  • Embedded Terminals - The interface installed on the panel of your printing devices. Fundamentally, this is the screen you interact with when carrying out printing operations on the machine itself (as opposed to via the Web interface, or our mobile app).

  • Managed Print Services (MPS) - The consolidation and management of an organization's copier and printer needs under a unified program, with equipment and service provided by an outside supplier.

  • Zero Trust Networks - A network set up in such a way that no one is trusted by default from inside or outside the network, and verification is required from everyone trying to gain access to resources on the network. This added layer of security has been shown to prevent data breaches.

  • Microsoft Azure - Often referred to simply as Azure, this is a cloud computing platform run by Microsoft. It offers access, management, and the development of applications and services through global data centers.

  • MyQ Desktop Client (MDC) - Installed on the MyQ users Windows workstations, it provides additional MyQ features to users, such as user identification, communication between the users and the server, accounting, secure printing, alternative printing methods, and monitoring of local printing devices.

  • MyQ Web User Interface - The online portal you can use to manage your MyQ account, you can use it to identify devices you can print from, manage print jobs, control your connected storages, generate reports, and check the state of your credit or quotas.

  • MyQ Mobile Client - This is the name of our mobile app, which allows you to print and manage your MyQ account from your mobile phone.

  • MyQ Mobile Print Agent (MPA) - A lightweight client that publishes your mobile-enabled print queues to users on any network required.

  • AirPrint - A feature in Apple's macOS and iOS operating systems for printing via a wireless LAN (Wi-Fi). AirPrint does not require printer-specific drivers. It is a very convenient feature for Apple users as it allows for seamless printing from any iOS or macOS device.

  • Mopria - A set of standards that allow printing from mobile devices to printers from numerous manufacturers. It is a global standard for printing from mobile devices and is maintained by the Mopria Alliance, a non-profit membership organization of leading global technology companies, including Canon, HP, Samsung, Xerox, and others. The goal of the Mopria Alliance is to develop a standard interface that allows users to connect to any printer, regardless of its manufacturer.

  • BYOD - Bring-Your-Own-Device, refers to printing solutions where users can bring their own hardware (laptops, computers, or mobile devices) and easily use it to print in a managed and monitored way.

  • Counter Checker - Indicates the total number of pages printed on a particular machine and whether they were color/monochrome and simplex/duplex.

  • Price List - A definition of the cost of different printing options, attached to a printer’s configuration profile.

  • Accounting - A group of settings which allow administrators to monitor and control user spending on printing and scanning.

  • Quotas - Your administrator may have set up quotas for your organizations MyQ account, quotas define how much you, or a group of users you are in, can print and scan during a defined period.

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