Configure Printers and Job Processing

MyQ Desktop Client has two possible configuration options of Job Processing, configurable in the Desktop Client setup wizard:

Secure print job forwarding
Client spooling

Secure Print Job Forwarding

If you enable this feature, jobs sent to Desktop Client will be automatically forwarded to the MyQ Print Server over a secure encrypted IPPS protocol. This feature requires significantly more network resources than Client Spooling, as all jobs are forwarded to the MyQ Server.

Setup in MyQ Web User Interface

In the MyQ Desktop Client tab of the Settings in the MyQ Web User Interface, make sure that the Job Processing method of the relevant configuration profile is set to Secure print job forwarding.

Printer and Driver Setup

The printer and driver must be installed on the workstation where Desktop Client will be running. This can be automated this with Printer Provisioning, or drivers and printers can be installed manually. The recommended configuration is the following:

Address: localhost or 127.0.0.1 (this is the address that Desktop Client listens to on port 515)
Protocol: Line Printer Daemon - LPD
Queue Name: should be the MyQ queue.
Use: Generic PS Printer (recommended, or the best drivers for your fleet.

Client Spooling

If you enable this feature, jobs sent to Desktop Client are locally spooled and stored in the user’s computer. This feature is helpful when the network resources are limited since the jobs are spooled locally and stored in the user’s computer; only metadata is sent to the MyQ Print Server.

Setup in MyQ Web User Interface

In the MyQ Desktop Client tab of the Settings in the MyQ Web User Interface, make sure that the Job Processing method of the relevant configuration profile is set to Client Spooling.

Refresh Client Configuration

After changes to the Client configuration have been made in the MyQ Web User Interface, use the Admin Options>Refresh client configuration option to immediately enact these changes in the Desktop Client.

Only admin users can Refresh client configuration.