System Requirements
The operating system and other software require their own additional system resources. The system requirements described below are only for MyQ solution.
MyQ Central Server mode with integrated Firebird database:
MyQ Central Server | 1 - 10,000 users | 10,001 - 50,000 users | 50,001 - 100,000 users |
|---|---|---|---|
Physical Core* | 6 | 6 | 6 |
RAM | 8GB | 12GB | 16GB |
Valid for a typical user case:
Integrated Firebird database - installed automatically.
Data Replications from Site servers.
User synchronization.
Up to 500 Sites (for the Site servers HW requirements, see MyQ Print Server - Site mode) managed by the Central Server (license distribution, user synchronization, and data replication between Central Server and Site servers).
Up to 30,000 printers total on MyQ Central Server.
Recommendations:
Install Windows updates out of the replication or user synchronization time.
It is possible to install MyQ Central Server and MyQ Site Server on one Server, but it is recommended only for small installations (small Site Server). In this case, the HW requirements for both MyQ Central and MyQ Site Server need to be taken into account.
MyQ Central Server mode with an external MS SQL database:
MyQ Central Server | 1 - 10,000 users | 10,001 - 50,000 users | 50,001 - 100,000 users |
|---|---|---|---|
Physical Core* | 4 | 4 | 4 |
RAM | 4GB | 6GB | 6GB |
MS SQL server (database) | 1 - 10,000 users | 10,001 - 50,000 users | 50,001 - 100,000 users |
|---|---|---|---|
Physical Core* | 6 | 6 | 6 |
RAM | 12GB | 24GB | 32GB |
*number of physical cores with 3,5GHz frequency (calculated with AMD Ryzen Threadripper 1920X 3,5GHz).
Valid for a typical user case:
External MS SQL database used.
Data Replications from Site servers.
User synchronization .
Up to 500 Sites (for the Site servers HW requirements, see MyQ Print Server - Site mode) managed by the Central Server (license distribution, user synchronization, and data replication between Central Server and Site servers).
Up to 30,000 printers total on MyQ Central Server.
Recommendations:
Install Windows updates out of the replication or user synchronization time.
Operating System:
Windows Server 2012/ 2012 R2/ 2016/ 2019/2022, with all the latest updates; only 64bit OS supported.
Windows 8.1/10/11 **, with all the latest updates; only 64bit OS supported. Be aware of the connection limit of up to 20 clients (Windows EULA).
Additional software required:
Microsoft .NET Framework 4.7.2 Full Version or higher
For Windows Server 2022, it is necessary to install Server Core App Compatibility Feature on Demand (FOD) [it is needed for .NET 4.7.2 apps, .NET 5.0 apps work without it]
It can be installed from PowerShell as a Windows Update using this command: "Add-WindowsCapability -Online -Name ServerCore.AppCompatibility~~~~0.0.1.0" and then restart.
**For the trouble-free running of the machine, it is strongly recommended using a server operating system.
Storage sizing:
The MyQ Central Server installation files are approximately 300MB.
Minimum 10GB dedicated disk for MyQ Data storage (jobs, main database and log database) is recommended; see the below tables for more details.
Data storage with integrated Firebird database (included users, replications):
10k jobs | 100k jobs | 1M jobs | |
MYQ database | 30MB | 200MB | 1,5GB |
MYQLOG database | 30MB | 300MB | 3GB |
MyQ data folder storage counted for 1 year.
Data storage on external MS SQL database (include users, replications):
10k jobs | 100k jobs | 1M jobs | |
MYQ database | 500MB | 700MB | 7GB |
MYQLOG database | 1GB | 1,5GB | 3GB |
MyQ data folder storage counted for 1 year.
Storage performance:
minimum 100 IOPS required.
RAID data storage supported.
Database:
Microsoft SQL Server 2014 or newer.
Microsoft SQL Server 2017 or newer is recommended.
On MS SQL Server older than 2017:
CLR must be enabled (https://docs.microsoft.com/en-us/sql/relational-databases/clr-integration/clr-integration-enabling).
User with owner privileges for Main and Log database.
User (Server user/login) used to connect to the DB must have their default language set to us_english.
Web browser:
Microsoft Edge 91 or higher (Recommended)
Google Chrome 91 or higher
Mozilla Firefox 91 or higher
Apple Safari 15 or higher
Opera 82 or higher
Internet Explorer and MS Edge Legacy are no longer supported
Security:
DigiCert Global Root CA certificate (required for Installation Key license activation)
→ https://www.digicert.com/kb/digicert-root-certificates.htm#roots.
It should be included by default in the latest updated Windows versions.
Supported Public Key Infrastructure for asymmetric cryptography.
MyQ installation in Private cloud:
MyQ can also be installed in Private Cloud. For requirements and further details, see Installation in Private Cloud.
Environment limitation:
To make sure that the MyQ system runs smoothly, you need to set an exception for MyQ in your antivirus setup.
MyQ should not be installed on a Domain Controller.
For the Print Server requirements, check the MyQ Print Server guide.