System Requirements

The operating system and other software require their own additional system resources. The system requirements described below are only for MyQ solution.

MyQ Central Server mode with integrated Firebird database

Valid for a typical user case:

• Integrated Firebird database - installed automatically.

• Data Replications from Site servers.

• User synchronization.

• Up to 500 Sites (for the Site servers HW requirements, see MyQ Print Server - Site mode) managed by the Central Server (license distribution, user synchronization, and data replication between Central Server and Site servers).

• Up to 30,000 printers total on MyQ Central Server.

Recommendations

• Install Windows updates out of the replication or user synchronization time.

• Always monitor the server performance during peak usage hours and adjust the settings accordingly.

• Changing the power plan of Windows Server in Control Panel – Hardware – Power Options from Balanced (the default setting) to High performance is recommended to utilize the maximum performance. This may help speed up database operations.

It is possible to install MyQ Central Server and MyQ Site Server on one Server, but it is recommended only for small installations (small Site Server). In this case, the HW requirements for both MyQ Central and MyQ Site Server need to be taken into account.

MyQ Central Server mode with an external MS SQL database

*number of physical cores with 3,5GHz frequency (calculated with AMD Ryzen Threadripper 1920X 3,5GHz).

Valid for a typical user case:

• External MS SQL database used.

• Data Replications from Site servers.

• User synchronization .

• Up to 500 Sites (for the Site servers HW requirements, see MyQ Print Server - Site mode) managed by the Central Server (license distribution, user synchronization, and data replication between Central Server and Site servers).

• Up to 30,000 printers total on MyQ Central Server.

Recommendations

• Install Windows updates out of the replication or user synchronization time.

• Always monitor the server performance during peak usage hours and adjust the settings accordingly.

• Changing the power plan of Windows Server in Control Panel – Hardware – Power Options from Balanced (the default setting) to High performance is recommended to utilize the maximum performance. This may help speed up database operations.

Operating System

Windows Server 2012/ 2012 R2/ 2016/ 2019/2022, with all the latest updates; only 64bit OS supported.
Windows 8.1/10/11 **, with all the latest updates; only 64bit OS supported. Be aware of the connection limit of up to 20 clients (Windows EULA).

**For the trouble-free running of the machine, it is strongly recommended using a server operating system.

Additional software required

• Microsoft .NET Core 6.0

• Microsoft .NET Framework (4.7.2 Full Version or higher)

Microsoft .NET Core 6.0 is installed automatically at the beginning of the MyQ installation. If installation fails, the installer can not proceed, and the installation is terminated. In such case, .NET Core 6.0 has to be installed prior to MyQ installation manually.

Microsoft .NET Framework is not automatically installed and needs to be installed prior to running MyQ installation.

We recommend enabling automatic .NET updates using Microsoft Update, learn how to do so here.

Windows Server 2022 Core

If the Easy Config does not launch, it may be necessary to install Server Core App Compatibility Feature on Demand in Windows Server. It can be installed from PowerShell as a Windows Update using this command: 

Add-WindowsCapability -Online -Name ServerCore.AppCompatibility~~~~0.0.1.0

Restart the server after installation is finished.

Storage sizing

The MyQ Central Server installation files are approximately 300MB.

Minimum 10GB dedicated disk for MyQ Data storage (jobs, main database and log database) is recommended; see the below tables for more details. 

Data storage with integrated Firebird database (included users, replications):

MyQ data folder storage counted for 1 year.

Data storage on external MS SQL database (include users, replications):

MyQ data folder storage counted for 1 year.

Storage performance

• minimum 100 IOPS required.

• RAID data storage supported.

Database

• Microsoft SQL Server 2014 or newer.

  • Microsoft SQL Server 2017 or newer is recommended.

• On MS SQL Server older than 2017:

  • CLR must be enabled (https://docs.microsoft.com/en-us/sql/relational-databases/clr-integration/clr-integration-enabling).

  • User with owner privileges for Main and Log database.

• User (Server user/login) used to connect to the DB must have their default language set to us_english.

Web browser

• Microsoft Edge 91 or higher (Recommended)

• Google Chrome 91 or higher

• Mozilla Firefox 91 or higher

• Apple Safari 15 or higher

• Opera 82 or higher

• Internet Explorer and MS Edge Legacy are no longer supported

Security

DigiCert Global Root CA certificate (required for Installation Key license activation)
→ https://www.digicert.com/kb/digicert-root-certificates.htm#roots.
It should be included by default in the latest updated Windows versions.
Supported Public Key Infrastructure for asymmetric cryptography.

Limitations:

• To make sure that the MyQ system runs smoothly, you need to set an exception for MyQ in your antivirus setup.

• MyQ should not be installed on a Domain Controller.

MyQ installation in Private Cloud

MyQ can also be installed in Private Cloud. For requirements and further details, see Installation in Private Cloud.

For the Print Server requirements, check the MyQ Print Server guide.