The reports included in the Alerts and Maintenance category are:

  • Counter Analysis

  • Event History

  • Toner replacement**

  • Top N alerts summary

Parameters, filters, and columns available:

Name

Parameters

Filters

Default Columns

Group by

Counter Analysis

Period
Page counter

Printer name
User name
User group
Page counter
value (<, =, >)
Site

Site
Printer name
Full name
Session finish date
Page counter
B&W pages
Color pages
Total pages
Scans
Total price
(additional column:
Administrator price)

User name

Event History

Period

Event name
Event type
Printer name
Site

Site
Event name
Event type
Printer name
Created
Resolved

 

Toner replacement

Period

Printer name
Site

Site
Printer name
Toner color
Installed
Replaced
Pages printed
Total counters

Top N Alerts
Summary

Period
N

Printer name
Site

Site
Alert name
Alert training level
Alert code
Occurrences

Alert name

The above reports don't support aggregate columns.

Charts are not available, except for the Top N alerts summary report where a Pie, Doughnut or Bar chart can be selected with the Alert name and Occurrences values.

Top N alerts summary report example

 

** Toner replacement report addendum

The number displayed in the Toner replacement report in the Pages printed and Total counters columns depends on the toner it relates to:

  • Pages printed - The number of pages printed with the replaced toner. Only color pages for color toners (CMY) and all pages for black toners (K) are considered.

  • Total counters - Total counters of the printer related to the replaced toner. Color pages for color toners (CMY) and all pages for black toners (K) are considered.