Alerts and Maintenance Reports

The reports included in the Alerts and Maintenance category are:

Counter Analysis
Event History
Toner replacement**
Top N alerts summary

Parameters, filters, and columns available:

Name	Parameters	Filters	Default Columns	Group by
Counter Analysis	Period Page counter	Printer name User name User group Page counter value (<, =, >) Site	Site Printer name Full name Session finish date Page counter B&W pages Color pages Total pages Scans Total price (additional column: Administrator price)	User name
Event History	Period	Event name Event type Printer name Site	Site Event name Event type Printer name Created Resolved
Toner replacement	Period	Printer name Site	Site Printer name Toner color Installed Replaced Pages printed Total counters
Top N Alerts Summary	Period N	Printer name Site	Site Alert name Alert training level Alert code Occurrences	Alert name

The above reports don't support aggregate columns.

Charts are not available, except for the Top N alerts summary report where a Pie, Doughnut or Bar chart can be selected with the Alert name and Occurrences values.

** Toner replacement report addendum

The number displayed in the Toner replacement report in the Pages printed and Total counters columns depends on the toner it relates to:

Pages printed - The number of pages printed with the replaced toner. Only color pages for color toners (CMY) and all pages for black toners (K) are considered.
Total counters - Total counters of the printer related to the replaced toner. Color pages for color toners (CMY) and all pages for black toners (K) are considered.