Here you can find the installation steps for the Xerox (EIP 3.5, 3.7,4.0) embedded terminal, as well as for older Xerox EIP platforms (3.0 and lower).

You can also find information about steps required before the installation, additional configuration needed based on the EIP version, and troubleshooting steps.

It is strongly recommended to reset the printing device to its default factory state before proceeding with the installation, to ensure that no conflicting settings are in effect. After the reset, make sure that the correct time and date are set in the device.

Enabling secure connection

Xerox 7.5.0+ only works with an enabled secure connection. For Xerox 7.6.0+, the certificate installation using the PowerShell script is not required.

MyQ 8.1 and lower
  1. Download the Xerox terminal installation package from the MyQ Community portal.

  2. Open the MyQ web administrator interface, and go to MyQ, Settings, Network.

  3. Under Communication Security, set Enable only secure connection to enabled.

    Communication security
  4. Upload the certificate by clicking Change certificate (proceed to step 5 if you want to use your own certificate. Skip to step 7 to use the default MyQ certificate). The Change certificate window opens.

    Change certificate settings
  5. Browse for the certificate and select it when found.

  6. Enter the Password connected to the certificate and click OK.

  7. Install the MyQ Xerox embedded package to the server in MyQ, Settings, Printers.

MyQ 8.2 and newer
  1. Download the Xerox terminal installation package from the MyQ Community portal.

  2. Open the MyQ web administrator interface, and go to MyQ, Settings, Network.

    1. It is possible to use Built-in Certificate Authority in the Communication Security section. In this case no change is required; these are the default settings after the server’s installation.

      Communication security - built in authority
    2. Or it is possible to use custom certificates. In the Communication Security section, set Manual Certificate Management and import your certificates.

      Communication security - manual certificate management
  3. Install the MyQ Xerox embedded package to the server in MyQ, Settings, Printers & Terminals.