More
The More shortcut takes you to the more actions screen, where the following options are available:
Servers - View and manage your servers.
App security - enable or disable Biometrics (face and fingerprint recognition).
About the app - view information about the application.
Send Feedback - allows you to submit a survey on using the app, or rate on the applicable app store.
Report issue - allows you to report an issue to your system administrator.
Log out - Log out from the server.
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Servers
In Servers, you can view and manage your MyQ servers.
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The current server is marked as connected. Other servers used in the past (or currently unreachable) are listed with a small red dot next to the server's name.
Tap the three-dot button at the right side of the server to display the following options:
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Connect - Connect to the server.
Edit - Change the server’s name, IP address, or port.
Delete - Delete the server (only available for servers that are not currently in use).
Logging out from a server
To log out from the server you are currently connected to select Log out from the More tab. To log out from any other server use the three-dot button next to that server and select Edit, then Log out from server.
Adding a new server
To add a new server, tap the + (plus) icon at the top. In the new window, you can either enter the new server’s information manually (add a server name, the IP address, and port) and tap ADD SERVER, or you can tap SCAN QR CODE. An additional option is available if you are using a proxy URL.
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Reporting an issue
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You can use this option to report an issue to your system administrator. The form on this page will prompt you to provide info on:
Issue - select from a dropdown list of potential problems (printer does not print, out of paper or toner, etc.).
Serial number of the printer - this can also be provided by scanning a QR code.
Issue description - a text box to add details of the issue you are encountering.
Add photo - (optional) space to attach a supplemental photo.
In addition, there is a checkbox to specify if you would like to be contacted in response to the issue you have reported. Clicking this checkbox will provide you with a space to provide your e-mail address.