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Print from Chromebooks, Chrome, and Other Google Apps

As Google ended their support for Google Cloud Print, MyQ offers the following alternatives for secure printing or remote printing:

  • IPPS Printing from Chromebook - setting up printing via IPPS enables users to print from Google Chromebooks natively. Queues can be individually created and deployed in a managed environment from the Google Admin Console, or automatically via Chrome Extension (Chromebook Client), this method is also suitable for BYOD.

  • Printing from email/web - print documents from the MyQ web user interface or by sending an email to a special email address.

Configuration for IPPS Printing for Workspace Environments

To add IPPS printing via Chromebook:

  1. In the Chromebook, sign in to your Google Admin Console in https://admin.google.com/ using an administrator account.

  2. In the Google Admin Console, select Devices and then Chrome and Printers.

    Google admin console - device management
  3. To apply the IPPS setting to all the printers, select the top organizational unit on the list. Otherwise, select any of the child units.

  4. To add new printers, click on the printer icon on the lower-right corner.

    Google Admin Console - Select organizational units and add new printers
  5. In the Add Printers window, fill in the mandatory fields and adjust the device URL
    https://{hostname}:{port}/queue/{queue-name} according to your own configuration.

  6. Select ADD PRINTER and the new printer is now created.

    Google Admin Console - New printer settings
  7. Select the new printer to confirm if the IPPS settings are applied according to the organization’s configuration.

    Google Admin Console - New printer IPPS settings check

The driverless configuration is not recommended as there might be jobs that cannot be printed this way. There is no error in the Chromebook when this happens and not on MyQ's side either, since the job never reaches MyQ.

Job Authentication from Username

To include user accounts and file names in the jobs printed via Chromebook:

  1. In the Chromebook, sign in to your Google Admin Console at https://admin.google.com/ using an administrator account.

  2. In the Google Admin Console, select Devices, Chrome, Settings, and then Users & browsers.

    Google Admin Console - Device Management
  3. In the Users & browsers settings window, scroll down to Printing – Native print job information. From the drop-down, select Include user account and filename in print job (You can click on the question mark icon next to Native print job information, to see extra information about the parameter).

    Google Admin Console - User and browser settings

If you want to (optionally) deploy SSL certificates via the Google Admin Console:

  1. In the Chromebook, sign in to your Google Admin Console in https://admin.google.com/ using an administrator account.

  2. In the Google Admin Console, select Devices and then Chrome and Networks.

    Google Admin Console - Device Management
  3. In the Networks window, select Certificates and in the Certificates window, select Add Certificate.

  4. Type a Name for the certificate and click Upload to upload your certificate.

  5. In the Certificate Authority section, choose Chromebook.

  6. Click ADD.

    Google Admin Console - Upload Certificate

To deploy the certificate, use an open guest Wi-Fi network. Your Chrome devices will authenticate to Google and receive the TLS or SSL certificate. The pushed certificate will apply to all enrolled Chrome devices on the primary domain.

To verify the CA on managed Chrome devices:

  • Go to chrome://settings/certificates.

  • Click Authorities.

  • Scroll down to see the newly-added CAs. CAs setup in your Admin console is highlighted as follows:

Certificates Management

 IPPS Printing with Chrome Extension

Instead of the manual IPPS configuration, you can utilize the MyQ X Chromebook Client.

It is a Chrome extension designed to automatically provision IPPS queues to signed-in users. BYOD users can install it directly from the Chrome Web Store, connect to MyQ X, and start printing. It also can be delivered automatically to all organization-managed devices in the Google Workspace directory from the Google Admin Console.

Continue to the MyQ X Chromebook Client manual.

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