Printing from Email and from the MyQ Web UI

MyQ enables users to print documents from the MyQ web user interface or by sending an email to a special email address. It supports printing the following source formats:

pdf/a
jpeg, bmp, tif, png
txt (UTF8)
MS Office and LibreOffice documents: doc, docx, xls, xlsx, ppt, pptx, odt, ods and odp. (You have to have the corresponding suite installed on the server.)
email body in plain text and HTML

The minimal required version of MS Office is MS Office 2013 64bit with the latest service pack (MS Excel files using MS Office 2013 are not supported). This means that MS Office 2013, 2016, 2019 and O365 64bit are supported.

The minimal required version of LibreOffice is LibreOffice 6 64bit.

If only one of the tools (MS Office or LibreOffice) is installed, it is used for all formats. If both tools are installed, MS Office formats are used by MS Office and LibreOffice formats by LibreOffice (recommended solution).

After the MS Office/LibreOffice installation, MyQ services need to be restarted to start recognizing these formats.

All print jobs sent from email are automatically assigned to the Email queue and can be printed only on printing devices assigned to this queue.

All print jobs sent from the web user interface are automatically assigned to the Web queue and can be printed only on printing devices assigned to this queue.

Printing from the Web UI Setup

To enable and set up the print:

On the Jobs settings tab, under Jobs via Web, set the following parameters:

Enable the Jobs via Web option.
Select the users that are allowed to use this feature.

Once the Jobs via Web option is enabled, all users with rights to the Web queue have the Print File button displayed on their web user interface account. They can click this button and insert print jobs directly to MyQ. The job size limit is 120MB by default and it’s based on the Maximum upload file size setting (available in MyQ, Settings, Jobs, in the Jobs via Web section).