If you want to use the AI Invoice Recognition engine, you need to enable the Attach metadata file option on the properties panel of the terminal action that you will be using for the OCR feature (either Easy Scan, or Panel Scan).
To enable the option, do the following:
Go to the Terminal Actions settings tab of the MyQ web administrator interface (MyQ, Settings, Terminal Actions) and double-click the scanning action to open its properties panel.
On the panel, depending on the type of the action, continue by one of the following steps:
On the Easy Scan properties panel, open the Destinations tab, then double-click the destination of the OCR file, select the Attach metadata file option under General, and click Save.
On the Panel Scan properties panel, select the Attach metadata file option under Parameters for panel scan to email, and click Save.