Login Methods

If you want to change login methods after installation, you need to edit the configuration profile and reactivate your printer/s.

You can select up to three methods of login.

To change the login type:

In the MyQ Web administrator interface, go to MyQ > Settings > Configuration Profiles.
Select the profile you want to change and click Edit on the main ribbon (or right-click and Edit or double-click). Choose the login method in the panel to the right under the Terminal tab.
Click Save. A pop-up window tells you that you need to activate the printers again.
Click OK if you want to re-activate all the printers connected to this profile or click Skip if you only want to change the settings for specific printers.
If you chose to skip, go to MyQ, Printers to open the Printers overview. Select the printer/s to change, right-click and select Activate.
Restart the printing device/s.

If ID Card login is enabled on the server in configuration profile but no card reader is physically connected to the device with an installed terminal, device performance is affected, and users cannot log on to the device. This is a device limitation, and the device will show an error within a few minutes after installation.

Login via QR code

In MyQ > Settings > Printers & Terminals, in the MyQ X Mobile Client section, you can Enable login by QR code on terminal login screen. Once enabled, you can switch between the QR code/PIN login screen and the Guest Login/Username & Password login screen.

It is also possible to configure displaying a QR code on the terminal, instead of the numeric keyboard, by default. Mark the checkbox next to Set QR code as default login method and click Save.

After the confirmation, a QR code is displayed as the default login option on the terminal.

Server Offline

If the Server is offline the following error will be displayed instead of the Login Screen.

Limitations

The keyboard is not supported in small screens (and therefore the QR code/keyboard selector switch is not available). If present, use a hardware keyboard as an alternative.