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Deployment in the Cloud

Deploying print management software in the cloud offers a transformative approach to handling printing needs. This method not only simplifies the management process but also brings about significant cost savings, improved scalability, and enhanced security.

In this guide, we will go through the technical information required before you can start the deployment of MyQ X in the cloud, that is in several different cloud scenarios such as full and hybrid cloud, as well as the recommendations on how to solve common situations such as handling storage, print job transmissions, and more.

Read the Overview of MyQ X in the cloud to learn how you can benefit from it. Also, read about all the components in the print environment you might come across here.

MyQ X in Cloud Overview

There are several ways that MyQ X and accompanying components can operate in the cloud:

  • Hybrid Cloud – a combination of MyQ X servers in the cloud and on-premises:

    1. Central Server running in the cloud-hosted virtual machine with sites operated in local on-premises networks.

    2. Central Servers and selected site servers operated in the cloud with sections of the MyQ X environment run in local on-premises networks.

  • Full Cloud – all of MyQ X environment is operated in the cloud with connections to devices and clients in local on-premises networks.

Cloud Options

Hybrid Cloud – Central

In this environment, the Central Server is run in the cloud-hosted virtual machine. It acts as a central point for reporting from all of the connected site servers from local networks. With such architecture, there are no requirements for opening VPN connections between the cloud-hosted and on-premises infrastructure.

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Hybrid Cloud – Combined

The Central Server operates in the cloud as well as selected site servers while the rest of the site servers are run in on-premises networks. This scenario is common if your organization prefers to keep large sites managed locally with on-premises solutions while all the middle or small sites are moved to the cloud. The reasons might be, for example, lowering the traffic to optimize the costs of cloud-run services.

On-premises Sites

No VPN tunnel is required to ensure communication between MyQ components and the Central Server.

Cloud Sites

For Site servers that are moved to the cloud, VPN tunnels are required to ensure bi-directional communication between the cloud-hosted MyQ Print Server and devices (printing devices, end-user devices, etc.) on the local networks.

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Full Cloud

In this case, all MyQ X servers run in the cloud. For Site servers that are moved to the cloud, VPN tunnels are required to ensure bi-directional communication between the cloud-hosted print server and devices (printing devices, end-user devices, etc.) on the local networks.

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Central-site Connection Requirements

There are no special requirements for a connection between the local on-premises networks and the Central Server. A VPN tunnel is not required between the Central and site servers since MyQ X 10.1 as the site servers can reach the Central Server via its public interface.

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Example schema of Cloud Central environment

Requirements for Central Server

Connected site servers contact the Central Server over the Web Server port as configured in the Central Server’s Easy Config, these ports by default are 8083 or 8093 and can be changed. Additional incoming and outgoing ports depend on the services enabled on the Central Server itself such as for user synchronization, emailing, and more.

Requirements for Print Server

Print Server handles all the on-premises services for your clients such as the communication with printing and MFD devices and networks from which end-user and mobile devices connect.

Additional incoming and outgoing ports depend on the services enabled on the Print Server as well as the specifics of the connected devices and embedded terminals.

Communication Requirements

Review the list of ports mentioned above, identify the services your organization requires, and note required port configurations. Use this information when configuring both on-premises networks and cloud-hosted servers.

When navigating the guides describing the port configuration in Main Communication Ports, pay attention to the sections listing port requirements for individual vendors in the Embedded Packages Ports paragraph.

Additional Recommendations:

  • Specifically in organizations using Kyocera or Kyocera Lite embedded terminals, ports for communication with a built-in PM Server component must be opened.

  • Regarding the requirements for SMTP ports, the MyQ SMTP Server can be turned off in the MyQ Print Server Network settings and these incoming ports closed as well since MyQ 10.2. This is possible if you do not intend to use MyQ Print Server to redirect email communication from the device for the Scan to Me feature on the device’s native panel. As for outgoing SMTP ports, port 587 is used for email transmission via Microsoft Exchange Online or Gmail (in Settings – Connections); in the case of the Classic SMTP Server method, the port can be configured.

  • FTP ports are not required for newer embedded terminals (the majority of the latest 8.2+ terminals except for Epson) where scanning is performed over HTTP. The dependency in certain situations is based on the particular device models within your organization.

Network Traffic Optimization

The MyQ X environment offers alternative spooling methods that help optimize your network for efficient operations in the cloud. These alternative spooling methods are Client Spooling and Device Spooling.

Client Spooling

With the MyQ Desktop Client in Client Spooling mode, the document itself (print data) is not sent to a centralized print server. Instead, only details regarding the document's destination, the user who sent it, and the location of the print data storage are transmitted.

The Desktop Client only sends the print data from the computer to the printer after the print has been initiated, either direct print or authenticated pull print. The print job data are securely spooled the shortest way and within the organization's premises.

Device Spooling

MyQ Embedded terminals, available on compatible devices, can receive incoming jobs and can print them immediately or retain them for a secure, authenticated release. This, similarly to Client Spooling, ensures the shortest path from the user to the target device within the organization’s premises.

Device Spooling is supported on selected Embedded Terminals, see the documentation or consult your MyQ Partner to find out which ones.

Also, take a look at other features that come in handy in Central-Site environments.

Microsoft Universal Print

MyQ X also supports Microsoft Universal Print, allowing for cloud printing without the need for VPN connections and integration with Microsoft services.

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