Here you can upload the application update package. For information about the package, contact MyQ support.

Updating the firmware

The update consists of two procedures: first, you need to upload the MyQ TerminalPro firmware package from a USB flash drive, and then you have to enable MyQ Mode in the MyQ Terminal Manager application.

Before the upgrade, unplug the LAN host cable to disconnect the MyQ TerminalPro terminal from the network.

Do not upload firmware provided by any other company than MyQ®. In case you upload a different firmware, it is highly likely that the terminal becomes unstable.

Upload the firmware from a USB:

  1. Copy all of the upgrade files to the root directory of a USB flash drive (the flash drive should not contain any other data). For information about the firmware update package, contact MyQ support.

  2. Unplug the MyQ TerminalPro terminal from the power source.

  3. Unplug the card reader from the MyQ TerminalPro terminal.

  4. Insert the USB flash drive into the terminal's USB port.

  5. Plug the MyQ TerminalPro terminal to the power source. The Power LED diode glows green for about 6 minutes. After 6 minutes, the terminal loudly beeps; the Power LED diode glows green, while other LED diodes flash red and green.

  6. Unplug the terminal from the power source.

  7. Remove the USB flash drive from the terminal.

  8. Plug the card reader cable to the terminal.

  9. Connect the MyQ TerminalPro terminal to network.

  10. Wait for a couple of minutes until all the diodes turn green and after only the Power, Busy, and Error diodes glow.