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MyQ SPS Features

MyQ Smart Print Services offers the following MyQ features:

Client Spooling

With the Client Spooling feature enabled, users' print jobs are not sent to the MyQ server but stay stored at the users' computer. After they authenticate at a printing device and select the jobs to be printed, the jobs are released from the computer directly to the device. This method dramatically decreases traffic to the MyQ server and is suitable especially for small offices with limited network connection to the MyQ server.

When a user prints their job while this feature is activated, only the print metadata are sent to the server and the actual print job does not leave the computer (in fact, it is stored there as a RAW file). It waits until the user is authenticated at a printing device and selects to print the job there. Then, the printing device notifies the server, the server notifies the computer, and the computer sends the job to the printing device where it is printed.

There is a dependency on queue types:

  • A job from a Direct queue is printed immediately.

  • A job from a Pull-Print and/or Delegated queue waits until the user has selected it.

  • A job from a queue marked as private is deleted immediately after printing.

For further information, see Client Spooling in the MyQ Print Server guide.

Be aware that when SPS receives a job, only the metadata for this job are sent to MyQ.

The data file of the job is stored in SPS on the machine. There is a limitation that job parameters as Color, Copies, and Format are not transferred to MyQ.

  • The protocol used for Client spooling is decided by the Protocol setting in the corresponding MyQ Queue. Supported protocols are RAW, LPR, IPP, and IPPS.

  • Client spooling is not available on Kyocera Embedded Lite devices.

Local Print Monitoring

Besides monitoring network printing devices, MyQ is able to monitor the number of printed pages on devices connected locally via a parallel port or a USB port. In such cases, the number of printed pages is extracted from the print spooler as it is being processed by the print driver.

Known limitations:

  • LPM is supported on LPT, USB, TCP/IP and IPP ports. Monitoring of other ports may work, but it is not guaranteed.

  • LPM does not work properly with a printer that has the Keep printed document option enabled in the Advanced printer properties.

  • LPM does not work properly with a printer that has the "Enable advanced printing features" option enabled in the Advanced printer properties. This option is automatically switched off (if possible) for all monitored printers when LPM starts.

For further information, see Monitoring local printers in the MyQ Print Server guide.

Fallback Printing

With MyQ Smart Print Services installed and running on the end user's workstation, you can set a backup printing device to be used for printing when the connection to the MyQ server is lost. The Fallback printing feature serves as an important backup tool in case of a server outage.

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