The reports included in the Alerts and Maintenance category are:

  • Counter Analysis

  • Device alerts

  • Event History

  • Top N alerts summary

Parameters, filters and columns available:

Name

Parameters

Filters

Default Columns

Group by

Counter Analysis

Period
Page counter

Printer name
User name
User group
Page counter
value (<, =, >)

Printer name
Full name
Session finish date
Page counter
B&W pages
Color pages
Total pages
Scans
Total price
(additional column:
Administrator price)

User name

Device Alerts

Period

Printer
Resolved time (>)

Alert training level
Alert code
Alert name
Alert severity
Start date
Resolved date
Resolved in (hours)

Printer name

Event History

Period

Event name
Printer name

Event name
Event type
Printer name
Created
Resolved

Top N Alerts
Summary

Period
N

Printer name

Alert name
Alert training level
Alert code
Occurrences

Alert name

The above reports don't support aggregate columns.

Charts are not available, except for the Top N alerts summary report where a Pie, Doughnut or Bar chart can be selected with the Alert name and Occurrences values.

Top N alerts summary report example