The value of personalized interaction between people and software grows higher and higher. Personalization trends now reach not only personal smart devices and retail services, but the workplace as well. Some companies may find it challenging to organize and set up the modern office of 2023. How can an Managed Printing System (MPS) application help tackle this problem?
“A process that creates a relevant, individualized interaction between two parties designed to enhance the experience of the recipient”. – Gartner
More than 85% think that “the experience the company provides is as important as its product or services”. – Salesforce (1)
Nowadays, with technology penetrating all corners of life, users interacting with any software interface expect to be treated as individuals, not just a number (56% of users feel treated as numbers according to a Salesforce study (1)). This quite daunting feeling can be cured by adding more personalization to the everyday interaction between a person and a system.
Flexible layout of Embedded Terminal
In sync with that idea, the MyQ administrator can create personalized Top Menu actions, based on the most relevant needs of MFP users, and organize them in any way needed: by pre-setting the most used parameter options for Easy Actions to group specific Easy Actions sets to folders in order to find them easier.
Actions tailor-made for each user
As time goes on, so change the trends for the modern work office. A modern worker is surrounded by lots of tools and challenges these tools represent. The digital environment employees are in daily impacts their productivity, satisfaction, and engagement.
That is why you can define permissions for each folder or terminal action. That means users will only see the buttons they are supposed to and they can actually use.
Actions they do not have access to or are not supported on this particular device are not displayed.https://youtu.be/CtXnGDLR654?si=KfchcZuAltD_xzjo
Personalized interface across all devices
Personalization not only alleviates everyday office worker life, but also can work for the benefit of the company. In MyQ, you can set up different themes for the embedded clients to extend the unique style of your company to anyone who interacts with MFPs. More than 85% think that “the experience the company provides is as important as its product or services” (3).
The MyQ Embedded Terminal will blend in nicely within your organization. If you upload your logo in the MyQ Web Admin Interface, it can be displayed on the Embedded Terminal login screen as well as in reports, MyQ Desktop Client, or emails MyQ will send out to your users.
Unique Embedded Terminal themes
MyQ comes with sleek Embedded Terminal themes out of the box. Select your preferred theme and stick to it or rotate them however you want…
Want custom Embedded Terminal themes? No problem.
MyQ Theme Editor is an application that you can use to build your custom themes. It allows you to change colors of the themes as well as upload your own icons that represent the operations – all icons are customizable.
Individual user profile management
According to Forbes, “workers who say that their technology is enabling productivity, compared to those who don’t, are 158% more engaged in their jobs and have 61% higher intent-to-stay at the company beyond three years (4).
Even the printer environment can be personalized thus removing possible roadblocks on the way of employee engagement, like the need to edit small basic pieces of information about themselves by means of using the Edit Account Top Menu action.
Guest and visitor views
If your company has a printing corner for employees and guests of the company, you can simplify this interaction.
Guest login gives your visitors, external contractors, and other 3rd parties the option to use MFDs in your organization.
The Guest login screen will also represent your organization – even here, you can display a custom logo configured in the MyQ Server settings.
(1) Salesforce, “Fifth edition State of the Connected Customer“, May 13, 2022
(2) Gartner, 3 Ways Personalization can Improve the Employee Experience, November 06, 2017 https://www.gartner.com/smarterwithgartner/3-ways-personalization-can-improve-the-employee-experience
(3) Salesforce, “Fifth edition State of the Connected Customer“, May 13, 2022
(4) Forbes, How To Create More Personalized Experiences At Work, May 9, 2022 https://www.forbes.com/sites/sap/2022/05/09/how-to-create-more-personalized-experiences-at-work/?sh=2e417d7b2810