High Availability with MyQ X

Access to IT, data, and services is essential in an organization’s day-to-day activities. Organizations have often become reliant on IT systems, for example, the availability of Print Management services.

MyQ X and High Availability

Downtime of IT systems may lead to adverse business impacts, and as a result, there is a requirement for IT systems to be more dependable.

This section provides an overview of MyQ’s approach to achieving Higher Availability and IT system continuity in terms of Print and the components related to Print Management via MyQ X. It is essential to note that different organizations may attach importance to various aspects of achieving Higher Availability and IT system continuity, which is dependent on the needs and requirements of the respective organization. Additionally, we understand and embrace the fact that IT environments and architectures may differ between organizations. Therefore, MyQ adopted a universal approach in dealing with the subject of High Availability and IT system continuity.

Considerations

When it comes to High Availability (HA), an organization needs to consider several factors before choosing the most suitable HA implementation. The first question that needs answering is what needs to be protected to ensure IT continuity and which level of High Availability meets the organization’s requirements. Regarding what needs protection in this article, we will focus primarily on components required to ensure a higher level of continuity in delivering Print and Print management via MyQ X.

In an ideal world, IT professionals would like to have their IT systems protected with the highest level of Availability (99.999 percent); however, this is challenging and costly to achieve. Even at the highest level of High Availability, IT continuity is not guaranteed 100 percent of the time.

Downtime

You may face two types of downtime in your organization: planned and unplanned.

Planned downtime may result from maintenance, applying patches, updates to software, system maintenance, etc. This type of downtime is usually unavoidable and required for optimal system performance and stability.

Unplanned downtime is due to an unforeseen event, for example, a hardware or software failure.

Consider that the higher the level of Availability, the higher the cost implications will be. As an organization, you need to justify the decision from a financial point of view.

Additionally, most organizations have already invested in High Availability implementation to protect their existing IT systems, investment in financial cost, time, and training of IT staff to maintain and manage the implementation. In these cases, it would not make logical sense to convince the respective organization to implement some proprietary solution for High Availability that they are not familiar or comfortable with. MyQ’s approach accommodates these high availability environments and provides organizations with unique tools and features to complement existing environments.