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BYOD & Mobility with MyQ X

MyQ X brings solutions to many situations that may appear in BYOD-enabled environments. We have prepared a summary of the most common requirements that such environments and organizations relying on mobility print seek for.

BYOD (Bring Your Own Device) is not a new term, but it is just now gaining popularity. It refers to the approach of organizations to allow the use of personal devices within their infrastructure and network. This means that such devices are unmanaged and administrators cannot easily install system printers on them.

 

Challenges in BYOD environments are:

  • How to achieve that users actually see your print queues, meaning they can send and release jobs to printers in your organization

  • How to make this process automatic with as little manual labor as possible, including self-service options for users to set up printing themselves

  • How to maintain some control over your BYOD and guest users while still ensuring their personal data is safe

  • How to let users keep track of their print, resources, and print from/deliver documents to their personal storage as well

Read how MyQ solves challenges of mobility.


Print availability

  • The ability for users to connect their personal devices and see printers and copiers available to be used whenever they are

  • Not having to install any printer drivers, instead upload documents from a mobile phone through native mobile print, Email, or Web

  • The print should be platform-free, meaning users of all operating systems can print – there should be a solution put in place for any of the platforms your users may come in with

 

How MyQ X solves this challenge

Native & Driverless print

Native print with MyQ Mobile Print Agent

By using MyQ Mobile Print Agent, you can easily and securely propagate print queues via AirPrint and Mopria, making them discoverable by devices in the same network.

Users then can print natively from their favorite mobile apps via the Print dialogue.

MyQ X Mobile Client

Users can see mobile-enabled print queues in MyQ X Mobile Client, allowing them to send documents right from their mobile phones.

Print over Email and Web and Hot folder

Easily accessible solutions that require almost zero configuration.

With Email print, your users' devices do not need access to your network.

With all solutions mentioned above, users do not have to install printer drivers.

 


Self-service features

  • Ability to install apps helping with printing themselves

  • Enabling the option to create a user account, or be automatically registered after the user tries to print

  • Options for personal account management such as monitoring credit balance and quota status, and credit recharge

 

How MyQ solves this challenge

Applications available for download

MyQ X Mobile Client is easily available in the AppStore and Google Play markets for download.

 

MyQ Desktop Client can also be made available for download on personal devices, e.g. with deployment over Intune and publishing the client in the Company Portal.

Personal account management

Self-registration on the MyQ Web Interface

If you enable it, users who do not have their personal accounts in MyQ can create an account themselves on the Web Interface.

Self-registration by sending a document

An account can be created automatically after a user sends their first print job into MyQ. The user receives a PIN via email and can use for authentication and release of their documents immediately.

Registration by swiping an unknown ID card

Another option how users can effectively register themselves into MyQ X is by swiping an ID card that is not yet associated with anyone else. A new user is created in MyQ and this card is registered to it.

 

 

“Welcome” email a self-registered user receives

 

Recharge purchased credit on the Embedded Terminal
(Canon Embedded Terminal 8.2)

Accessible quota and credit balance

Users can manage their credit and quota status from the MyQ X desktop or mobile apps, Web Interface, and Embedded Terminals.

 

Credit recharge

If enabled, users can also recharge their purchased credit by themselves with vouchers issued by your organization. They can do so directly on the Embedded Terminals, MyQ Web Interface, or in the Mobile Client.

Guest and visitor access

 

Guest login

Can be enabled on the MyQ Embedded Terminals, giving visitors in your organization access to functions of your multifunctional devices and printers.

Guest operations are accounted towards the account you define.

Example of the Login screen with the “Guest Login” option
(Epson Embedded Terminal 10.1)

 


Personalization

  • Connecting personal scan and print storages such as Google Drive, Box, or OneDrive

  • Account and profile editing where users can set their email destinations

  • Setting a preferred language

 

How MyQ solves this challenge

 

Personal storage

Personal settings

Configurable Easy actions

You can configure the MyQ Embedded Terminal to include Easy Print and Easy Scan actions that allow printing from and scanning to user’s personal storage.

Users can connect their cloud storage account in the MyQ Web Interface.

.Edit Account options

If users are allowed to edit account details, they can set their email address which is used for receiving jobs via email or scan to email documents

Users are always allowed to change their default language within MyQ X.

 


MyQ Mobile Print Agent

MyQ Mobile Print Agent gives customers access to printers via AirPrint for iOS devices and Mopria Print Service for Android smartphones or tablets.

AirPrint enables users to print photos and documents from their MacBook, iMac, iPhone, iPad, or iPod touch without the need to install additional software (drivers). Mopria Print Service does the same for users with an Android smartphone or tablet.

How MyQ Mobile Print Agent is configured

An administrator installs the agent on a server/client running in the same subnet as the mobile devices and connects the agent to the MyQ Print Server. The agent then periodically requests print queues that are enabled for mobile print from the Print Server and exposes them in the form of AirPrint and IPPS printers.

Mobile devices can seamlessly discover these printers via mDNS discovery.

In order to print, users of Apple devices can use the native Print feature of iOS. Android users must download the Mopria Print Service app from Google Play.

MyQ Mobile Print Agent manual

See the installation and configuration guide for MyQ Mobile Print Agent.

Email Print

Printing over email needs no introduction. We all have probably printed at least once, more likely more than that, using email. No surprise, MyQ X offers the Jobs via Email feature that does exactly that.

The administrator configures a dedicated mailbox in MyQ X. Users send their documents to this email address. Once the document is picked up by MyQ over IMAP or POP3 connection, it is queued and waits in the “Email” Pull Print queue for release by the user.

Users can still easily set how they want to print the document by using keywords in the subject of the email. Also, they can change these settings right before printing on the MyQ Embedded Terminal.

 

Web Print

If you do not fancy Email Print, Web Print is a good alternative. If enabled in MyQ, users see a widget in the MyQ Web Interface with the option to upload a document.

They can also define the desired options such as choosing whether the job is to be printed in black& white or color, simplex or duplex, and more.

Similarly to Email Print, the job then waits for authenticated release in the “Web” Pull Print queue.

Users can still easily adjust the print options directly on the Web Interface as they upload the document to MyQ.

Print file properties

https://youtu.be/Zw42X55Mw2k

Deploy BYOD & Mobile Printing

Check these guides to learn how to:

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