Fallback Printing

With MyQ Desktop Client installed and running on the end user's workstation, you can set a backup printing device to be used for printing when the connection to the MyQ Server is lost. The Fallback printing feature serves as an important backup tool in case of a server outage. After the connection to the server is re-established, the job is automatically accounted.

Fallback printing means that when a job cannot be spooled to MyQ, the job is spooled to a specified network printer. This can be a printer that has to be specified by an IP address or a hostname, a preset printer, or a printer from a printer list. Jobs are sent one by one with a 45 seconds delay where every job must be confirmed.

Fallback Printing only works with the Windows single sign-on authentication method in MyQ Desktop Client.

The following fallback printing workflows are available:

• Failing server with Fallback Printing disabled.

• Failing server with a preset IP address set as a fallback option.

• Failing server with printer selection set as a fallback option.

• Failing server with IP address/hostname set as a fallback option.