Accessing the Terminal via the MyQ Mobile App

You can enable the printing device management via a mobile application, in MyQ (MyQ, Settings, Mobile Application) and users will be able to unlock terminals and release their print jobs on printing devices via the MyQ mobile application. The easiest way to log in to the terminal using the mobile application is to scan the QR code displayed on the embedded touch panel.

While the feature is enabled, two small icons are displayed at the top-right corner of the embedded terminal login screen: a keyboard icon and a QR code icon. By tapping the two icons, users can switch between the software keyboard and the QR code.

The QR code includes all the necessary information to identify the printing device and the MyQ server where the device is connected to.

The MyQ mobile application is available for free, both for mobile phones with Android and iOS.

If the Lexmark web service is restarted on a device without an HDD, the QR code is not immediately displayed; it is displayed after a few seconds.