Skip to main content
Skip table of contents

HP Service

The HP service is an integral part of the embedded terminal's installation. It is added to Windows services within the upload of the HP Embedded installation package to the MyQ server and remains there as long as the installation package stays uploaded on the server.

The service is necessary for the proper terminal functionality; if it is not running, the embedded terminal cannot communicate with the MyQ server. With disabled communications, users cannot log in and the terminal cannot be remotely set up (reinstalled, uninstalled).

The service can be started and stopped on the Services tab of the MyQ Easy Config application, where it’s called MyQ HP Terminals. For details about the application, see MyQ Easy Config in the MyQ Print Server guide.

HP service in MyQ Easy Config

You can also check the current status of the service in Windows Task Manager, where it is called MyQ_HP.

HP service in Windows Task Manager

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.