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Installation

The easiest way to install the MyQ Epson Embedded terminal is via remote installation from the MyQ Web administrator interface. This method is very simple and it is preferable, especially when you need to install the terminal on a large number of printing devices, since you can install multiple devices in a batch.

You do this by creating separate printer discoveries and adding a configuration profile to any one of them. At the same time, you can assign the discovered printers to a group and/or queue. Another possibility is to create a remote installation for just one printer and place it in a direct queue.

Before the installation, make sure that the server hostname/IP address in MyQ, Settings, Network is correct. If it’s not, which could happen after a license update or upgrade, the remote setup will fail.

MyQ server hostname error

Remote installation via Printer Discovery

Creating a Printer Discovery

To create a printer discovery in the MyQ Web administrator interface, go to MyQ, Settings, Printer Discovery. The Printer Discovery pane opens. Click Add Discovery. A new Printer Discovery pane opens on the right side of the screen. Fill out the top part of the pane, in the General tab:

Printer Discovery general settings
  • Make sure that printer discovery is Enabled.

  • Type a Description of the printer discovery. This could be the name of a brand, a group, or a combination of printer settings, e.g. Color - Marketing.

  • Select the IP range setting method: Manual or CSV file.

    • You can add multiple IP ranges by clicking +Add.

    • Selecting the CSV file option opens a field box where you can browse for and add your CSV file.

  • Click Exclude and enter an IP address you want to exclude from the discovery. Click +Add to exclude more.

  • Save the printer address as either an IP address, Hostname or FQDN.

  • If Initiated by terminal is checked, when an embedded terminal connects to MyQ and there is no printer with the same IP address, MyQ will execute a Printer Discovery whose IP address range matches the IP address of that terminal.

In the Printers name template section, select whether you want to Set printer name by Name template or CSV.

Printers name template settings

Selecting the CSV option opens a field box where you can browse for and add your CSV file. If you select the Name template option, you can use the following parameters:

Parameter

Description

%model%

Printer model read via SNMP.

%ipByte4%

The last (fourth) part of the printer's IP address.

%sn%

Serial number of the printer read via SNMP.

%id%

MyQ ID of the printer.

%hostname%

Printer hostname learned via a reverse DNS lookup. This is the hostname without the domain part.

%snmpHostname%

Printer hostname read via SNMP.

%FQDN%

Fully Qualified Domain Name of the printer.

In the SNMP section, select the SNMP profile from the drop-down, and set the SNMP timeout in ms (300 by default).

SNMP settings

Once you set up the above, click Save. The newly created printer discovery appears in the printer discovery overview, in the middle of the window.

Limitations

Compact PDF

If the default value for the scan File Format in the device web UI is set to Compact PDF, the terminal package installation is failing. This issue is currently investigated.

Scan file format in the device web UI

Enable Printing on WF-6590

Epson model WF-6590 doesn’t support PJL commands for the user access control. As a result, print jobs are rejected by the device with error message NG 107 (authentication error).

To enable printing via MyQ on WF-6590 Allows printing and scanning without authentication information must be enabled via device WebUI.

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