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MyQ Touch Panel: Quota

With the quota feature activated, users cannot print, copy or scan after they reach or exceed their quota limit. They can view their current quotas on their session on the terminal.

Quota screen

On unlocked printing devices without Key Counter, users can access the printing device panel outside of their sessions and thus can copy and scan even if they have reached or exceeded their quotas.

For the proper function of quotas, it is necessary to use the MyQ Job Parser to get the print job price before printing. For more information, check the MyQ Print Server guide.

 The terminal's behavior depends on the quota settings in MyQ. When setting up Quota in the MyQ Web administrator interface, you can disable one or more operations after the quota is reached or exceeded:

  • If the Monitored value is Cost, select them under Disable operations. The options are Print, Copy, Color print, Color copy, and Scan.

  • If the Monitored value is Pages, mark the Disable operation checkbox and the operation that has reached the limit will be disabled.

  • Mark the Terminate the current job when reached checkbox if you want to interrupt the current job when the quota is reached. If both Disable operation and Terminate the current job when reached are checked, the job will be interrupted when the quota is reached and the user will be redirected to the MyQ home screen. If Disable operation is checked and Terminate the current job when reached is not, the current job will be finished and the user will be redirected to the MyQ home screen. The action is not supported by scan quota.

  • Quotas that disable scanning cannot be applied immediately.

If a job does not include additional information from the job parser, users can start it as long as no quotas disabling print are already reached, although it can be stopped half-way through.

Action taken when a user reaches a quota with immediate application during copying

If a user reaches their quota during copying on the printing device panel, MyQ TerminalPro sends a signal to the Key Counter or the Software Lock of the printing device to stop the copying action and lock the panel.

The exact behavior of the printing device after the signal is sent can vary and depends on the technical parameters of the particular model/brand.

Print jobs with additional information from the job parser

Print jobs received with the job parser activated, include additional information such as number of pages, color and price.

Jobs exceeding the quota cannot be printed. Users cannot use the Print all action as long as the overall size of all of the print jobs is larger than what is allowed by the quota.

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